Jackal Reaction Paper

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In “Moral Mazes”, Robert Jackal explores the elements of bureaucracy and its influencing prevailing form in the American work environment in the different organizational levels of hierarchy. Upon reading this businesses best seller, I was very skeptical about Jackal’s research and ideas. Jackal’s study, scrutinizing only a handful of large and mid-sized companies, gave me the impression of lack of breadth. However, the meticulous and depth of the study of each of these organizations truly gave me a great sense of credulousness. Although I believe that not all the companies behave the way Jackal portrays his selected companies, they do illustrate common aspects that I can observe in real corporations and in my own work place. This reaction paper will explore specific areas of “Moral Mazes” that illustrate organizational culture in American businesses and how bureaucratic organizational structure maps out moral consciousness that relate directly to my personal and professional life. These specific areas of discussion include: inner circles and connections; decentralization and accountability; team player versus self-promotion; and finally, image and public illusion. Jackall introduces Max Weber’s description of the Protestant ethic as to the set of beliefs and binding social rules that guide the methodical, rational subjection of human impulse and desire to God’s will through “restless, continuous, systematic work in a worldly calling” (Jackall, 2010, p. 6). Furthermore, Jackall presents Weber’s Prussian model of bureaucracy, which is objective, close to detail, standardized, impersonal and separates the offices from persons (Jackall, 2010, p. 10). I agree with Jackall that these two terms, Protestant ethic and the Prussian model of bureaucracy, are idealistic systems in which any kind organization would run efficiently and smoothly. The reason why I support these ideas is because I believe hard work, like the Protestant ethic preaches, can lead someone towards...
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