Interpersonal Skill

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12/5/12

What are Interpersonal Skills?

Skills You Need
HE LP ING Y OU DE V E LOP LIFE S KILLS

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Interpersonal Skills

See also: Employability Skills and What are Social Skills?

What are Interpersonal Skills?
Interpersonal skills are the life skills we use every day to communicate and interact with other people, individually and in groups.

Interpersonal Skills:
Communication
What is Communication? Interpersonal Communication Skills Verbal Communication Non-Verbal Communication Listening Skills Active Listening Questioning | Types of Question Barriers to Effective Communication Improving Communication Reflecting Clarifying Building Rapport Communicating in Difficult Situations

Interpersonal skills include not only how we communicate with others, but also our confidence and our ability to listen and understand. Problem solving, decision making and personal stress management are also considered interpersonal skills. People with strong interpersonal skills are usually more

successful in both their professional and personal lives. They are perceived as more calm, confident and charismatic - qualities that are often endearing or appealing to others. Being more aware of your interpersonal skills can help you improve and develop them. SkillsYouNeed provides an extensive library of articles to help you learn about and improve your interpersonal skills.

A list of Interpersonal Skills could include:
Listening Skills Assertiveness Communication Skills Stress Management Decision Making Problem Solving Verbal Communication Non-Verbal Communication

You already have interpersonal skills. We all learn how people are likely to react to what we say, how we say it and what Personal Development Personal Presentation Skills Effective Speaking Personal Appearance Building Confidence What is Empathy? What is Charisma?

we do, as well as how these actions make others, and us, feel. These skills are easily further developed with a little time and effort spent working, thinking and practising them. Remember it is worth spending time developing these skills as good interpersonal skills can improve many aspects of your life. Interpersonal skills are also sometimes referred to as social skills, people skills, soft skills or life skills, although these terms can be broader and may also refer to other skills.

Develop Your Interpersonal Skills
Groups and Teams
What are Groups and Teams? Group Life Cycle Group & Team Roles Building Cohesiveness Difficult Group Behaviours

Tips for Improving Communication

There are a variety of skills that will help you to succeed in different areas of life and SkillsYouNeed has sections covering many of these. However, the foundation for many areas of our lives are good interpersonal skills since these are relevant to our personal relationships, social affairs and professional lives and are the basis on which we can develop other life skills. Unlike specialised and technical skills (hard skills), interpersonal skills (soft skills) will be used every day and in every area of our lives. Here, you can find out how to develop specific interpersonal skills including:

Negotiation and Meetings
What is Negotiation?

Learn to Listen
Listening is not the same as hearing. Take time to listen carefully to what others are saying through both their verbal and non-

www.skillsyouneed.co.uk/interpersonal_skills.html

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Framew orks and WIN WIN Negotiation Avoiding Misunderstanding in Negotiation Meetings Conducting a Meeting

What are Interpersonal Skills?
verbal communication. (More on Listening Skills)

Choose Your Words
Be aware of the words you are using when talking to others. Could you be misunderstood or confuse the issue? Practise clarity and learn to seek feedback to ensure your message has been understood....
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