Types of Communicators and Their Internet Usage: Communicator Style and Willingness to Communicate in Relation to Computer-Mediated Communication
Karen Feilzer, Blake Snyder, and Ira Young
Communication Research Methods Professor Alan L. Sillars Fall 1998
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University life is becoming more and more familiar with the Internet as a means of satisfying communication and research needs. The Internet is attracting all types of people and addressing varied needs. Individuals have at their fingertips several avenues to explore on the Internet, examples of which include electronic mail, chat rooms, personal Web-sites, newsgroups, listserv groups, and usenets. The purpose of this research is to explore, in an academic setting, the different types of communication needs being met by the different types of users of the Internet and to determine the extent to which the Internet serves as a functional alternative for interpersonal communication needs. The term functional alternative refers to an alternative channel of communication that can satisfy similar communication needs. In addition, we examine characteristics of different types of users, including communicator style characteristics and un-willingness to communicate. These measures are employed to provide an indication of what types of communicators are using the Internet (and for what purposes) and their overall willingness (or reluctance) to communicate face-to-face (FtF hereafter).
Rationale The uses and gratifications theory of communication maintains that people communicate to “satisfy personal goals” (Katz et al., 1974). This approach, in relation to mass media research, argues that individuals are aware of their needs, evaluate various communication channels and content, and select the channel that they believe will provide the gratification that they are seeking (Perse and
3 Courtright, 1993). Uses and gratifications theory is relevant to this research, as it is argued that individuals use
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