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Ihb Mjkjm

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Ihb Mjkjm
SEM 1 SUMMER 2013
MB0038 - Management Process and Organizational Behaviour
Q1. Describe the concept of vision in an organisation with an example. How is it different from mission statement? (Meaning -3, example - 2, explanation of parts of vision - 3, difference - 2) 10 marks
Q2. Define the term ‘management’. Explain the scientific management theory proposed by Taylor (Definition - 2, Brief on evolution of management - 2, Explanation of scientific management theory - 6) 10 marks
Q3. Give the definition and importance of planning in an organisation and explain the steps in planning. (Definition - 2, importance - 3, List the steps in planning - 1, Explain steps - 4) 10 marks
Q4. What is meant by leading? Describe the characteristics of leading. (Explain concept of leading - 3, List characteristics- 1, Explanation - 6) 10 marks
Q5. What are ‘attitudes’? Explain the components and functions of attitude. (Meaning of attitude - 2, Listing the components -1, Explanation of components- 3, List the functions - 1, Explanation of functions- 3) 10 marks
Q6. Define leadership. Differentiate between authoritarian and democratic leadership style. (Definition of leadership- 2, Meaning & characteristics of authoritarian leadership style- 4, Democratic leadership style- 4)

MB0039 –Business Communication
Q1. Communication skills are of utmost importance in managing information and technology in any organization. List the characteristics of communication and discuss the seven barriers to effective communication. (characteristics- 3 marks, barriers- 7 marks) 10 marks
Q2. Non-verbal communication can have a greater impact than verbal communication and is ambiguous. List and explain the various types of non-verbal communication in brief. (Listing- 2 marks, explanation- 8 marks) 10 marks
Q3. Written messages must be as readable as possible. Discuss the two broad principles of writing. Explain the three stages of writing methodology in detail. (Principles- 3 marks, writing

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