Ib Case Study

Topics: Expatriate, Management, Universiti Tenaga Nasional Pages: 6 (1549 words) Published: December 4, 2012
Successful companies have insightful strategies, great supply chains and sharp financial systems. Ultimately, though, success is a function of the people who start and sustain the company. The challenge of putting the right person into the right job in the right place at the right time for the right compensation takes us to the front lines of international business. One can evaluate HRM from many perspectives. Two reasons motivate an executive perspective. First, in the MNE, the tip of the operational spear is the executive running international operations. Expatriates drive critical tasks of the company’s strategy; they launch new ventures, build local management expertise and diffuse the organization culture. Thus, an executive perspective directs our attention to the principles and practices HRM applies to specify the selection, role, responsibility, development and retention of expatriates. This assignment examines the intersection of two major trends in international business. Firstly, executive coaching has emerged as an increasingly common intervention to assist managers to become more productive and increase their levels of personal satisfaction. Secondly, there has been an ongoing move towards economic globalization with a concomitant rise in cross-national management assignments of various kinds, creating a high number of ‘expatriate managers’ whose lives are invariably stories of constant change and transition. Through an innovative case study methodology, the assignment explores how executive coaching can facilitate acculturation processes for expatriate managers. Acculturation refers here to the ongoing changes and outcomes that occur as an individual experiences the process of interacting in and adapting to a different cultural environment (Berry, 1997, p.12). The termination rate of expatriate assignments is generally seen as high, though figures vary. Black, Mendenhall and Oddou (1991) claimed that sixteen percent and forty percent of American expatriate managers return early, at a cost of $100k each. Early termination is a common but imperfect measure of sojourn failure. Termination is a reflection of either (1) a failure of work performance, or (2) a lack of personal satisfaction on behalf of the expatriate or family member(s), or (3) both, since research indicates they are related (Thomas, 1998). Termination as a measure does not take into account the potentially higher cost, in terms of key relationships and financial outcomes, of a manager who stays while performing poorly and being highly dissatisfied with his or her lot in expatriate life.

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Name: _____________________
Id: ______________________

College of Business Management and Accounting
Universiti Tenaga Nasional
26700 Bandar Muadzam Shah.

Your Background;

1. What is your gender?
[ ] Female
[ ] Male

2. What is your race?
[ ] Malay
[ ] Chinese
[ ] Indian
[ ] Others

3. What is your age?
[ ] Below 25 year
[ ] 25 year to 35 year
[ ] 35 year to 45 year
[ ] Above 45 year

4. Job Sector
[ ] Government
[ ] Private

5. What is your job position?
[ ] CEO/President/Vice President
[ ] General Manager/Top Management
[ ] Middle Management
[ ] Lower Management
[ ] Non Managerial

6. How long you have...
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