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IT Governance Case Study

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IT Governance Case Study
Imagine a family house: about 150 m2 if size, one bathroom, one toilet. However, there is a certain degree of weirdness to house…

It starts with the front door with its four locks because all family members wanted to have their own lock. The three kitchens are special as well: all of them have sinks, but the rest of the equipment differs. One has a fridge, one has an oven, two of them have a microwave and one has a stove. The family had even pipes built through the house to transfer food from the kitchen with the fridge to the other ones. The reason is that both the daughter and the son wanted their own kitchen, next to the one of their parents.

There is a particularly peculiar position for the dining table. The dining room is fully occupied
…show more content…
Enter IT Governance: Why? What? How?

Why do organization need IT Governance?
One of the goals of IT Governance (ITG) is to balance the functional needs of the business with the (technical) needs of the IT organization. In other words: ITG needs to ensure that the business gets from IT what they need (which is not necessarily that tool they heard about), but also to allow running IT like a business by for example safeguarding long-term maintainability of the IT and keeping costs in the short and long term under control.
A second goal is to reduce the amount of reactive “firefighting” done by so that capabilities to pro-actively support the business are increased. Finally, another goal is to increase the predictability and reliability of the IT function: ensure IT has the capacity and capability to deliver (on time, on quality, on budget) and to also support the new functionality in the long term.

What is IT Governance?
There are dozens of definitions, all highlighting different aspects of the topic. For this text, the classic classic definition from the IT Governance Institute (part of ISACA) is

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