Hrm 531 Week 4 Operations Management Paper

Operations Management The first problem I noticed with the highland Financial Services is, the Manager. Why did it have to take him up till two years to look back and realize there was a problem with the pattern of demand of their services from the previous years? Looking at the chart presented, the problem with Highline Financial services is that the demand for their services is very inconsistent in some quarters. The demand for services begins with good numbers in the first quarter and then drops in second quarter. In the third quarter, demand rises tremendously and then drops again in the fourth quarter. There is a little more growth in the second year with the number of demands but it has similar patterns in all four quarters as the previous year. Furthermore the first and third quarters for each season receive higher demands. While both charts illustrate that demand is highest during the third quarter. Moreover, I noticed that the demand for service B in year 2 dropped compared to the previous year.
Did the organization plan on enough capacity to match expected demand within the organization and supply chain? If so, was it cost effective? After everything is said and done main problem I see is the demand for services keeps swinging back and forth at a steady pace and it is demonstrated with the number of demands per quarter. With this trend I can come to a conclusion that, demand will increase every year at a steady rate. Although demand will grow at a steady rate yearly, the services will still suffer from up and down fluctuations in the demand per quarter. This is because the services they offer are seasonal or they just have a peak period (third quarter) in which demand is at its highest. This is common in most organizations. An example of an estimate in demand using the judgmental forecasts is:
Year