Hrd Competencies in Health Industry

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Ritva Laakso-Manninen Riitta Viitala

COMPETENCE MANAGEMENT and HUMAN RESOURCE DEVELOPMENT
A theoretical framework for understanding the practices of modern Finnish organisations

HAAGA-HELIA RESEARCH 1/2007

Ritva Laakso-Manninen Riitta Viitala

COMPETENCE MANAGEMENT and HUMAN RESOURCE DEVELOPMENT
A theoretical framework for understanding the practices of modern Finnish organisations

Haaga-Helia 2007

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HAAGA-HELIA University of Applied Sciences Contact Centre tel. +358 9 2296 5244 n asiakaspalvelu@haaga-helia.fi

© the authors and HAAGA-HELIA University of Applied Sciences HAAGA-HELIA Publication Series Research 1/2007 This publication is protected by the Copyright Act (404/1961). Photocopying the publication is prohibited without a permit. More information about permits and their content will be provided by Kopiosto ry, www. kopiosto.fi. The digital copying or manipulation of the publication in full or in part is likewise prohibited. Publisher: Sales of the publication: Layout: HAAGA-HELIA University of Applied Sciences HAAGA-HELIA University of Applied Sciences Oy Graaf Ab/Jani Osolanus

ISSN 1796-7627 ISBN 978-952-5685-35-0 (pdf) Edita Helsinki 2007

Contents

Foreword....................................................................................................................... 5

1

Introduction to the core elements of this book ............................ 7 1.1 1.2 1.3 1.4 A paradigm shift in business management................................................... 7 Finnish society in the context of expertise-based competitive advantage .................................................... 10 An integrated system for competence management and human resource development................................................................12 The aims and structure of this book ............................................................ 14

2

The role of business strategy and company values in competence management .................................................................... 16 2.1 2.2 2.3 2.4 2.5 Direction from vision and strategy .............................................................. 16 Values as a base for strategic choices ........................................................ 22 Intangible assets ............................................................................................. 24 Competence management ............................................................................ 27 A company’s core competencies ................................................................... 28

3

Competence-based human resource management ................... 38 3.1 3.2 3.3 3.4 Strategic human resource management ..................................................... 38 The knowledge-base as the foundation for human resource development .................................................................................................................. 44 Performance management ............................................................................ 45 Competencies on the personal level ............................................................ 52

4

Human resource development ............................................................... 63 4.1 4.2 4.3 4.4 4.5 4.6 4.7 Strategic aspects of HRD ............................................................................... 63 HRD paradigms and trends ........................................................................... 65 Contents of HRD .............................................................................................. 67 Development discussions............................................................................... 69 Unsystematic workplace learning ................................................................ 72 Methods in human resource development .................................................74 4.6.1 Individual based development activities...
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