How Small Coffee Shops can Succeed using Social Media
Coffee Shops get Social
Everyone has a local coffee shop that they consider to be their favourite. That one place where they know they’ll be welcomed with open arms and the people behind the counter know their name (or at least their face). The place that even if their coffee costs almost double as much as Tim Hortons (Starbucks); that this is the place they’ll always recommend to their friends. A few years ago, it was nearly impossible for a local coffee shop to compete with the deep pocket coffee shops. Today, even the smallest cafe with the a very little marketing budget can compete. All they need – is a story worth telling and of course, a coffee worth brewing. If they have those, the clients will keep coming back – the main concern is usually getting them there in the first place. Here are some ways that social media can be used to help local coffee shops compete with the big players. Two Tweets and One Sugar
As I write this post, twitter has become one of the biggest buzzwords of the year. However, the buzz isn’t unwarranted. Twitter is one of the largest social networking channels in North American consisting more than 15Million accounts. And while its still in its infancy; it provides businesses an unparalleled opportunity to communicate with consumers and current customers in real-time. So what does this mean for coffee shops? It means that they can communicate more effectively than ever with consumers. If that means setting up a search that tracks their brand and sending a simple thank you or going as far as taking a pre-order, so be it. Twitter gives these brands a chance to create a personal connection with their consumers and make their brand worth talking about. By being active in the twitter community an opportunity exists for coffee shops to offer their space for events such as tweet ups. Hosting these live events at your venue not only gaurantee that you’ll be selling your products, but...
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