How Is The Space Allocated In The Hospital Case Study
How is the space allocated? Where are the offices located?
In UMD Urgent care, the Williamsburg location has five exam rooms, one IV room and one x-ray room. The staff members utilize the doctor’s, nurses, break, lab room. The receptionist desk is located in front of the door. The manager's office is located behind the receptionist desk.
How much space is given to whom? Where are people located?
Our five exam rooms and IV room are for our patients. The exam rooms are used to triage, treat and diagnose the patient. When doctors are waiting for the nurse to finish triaging the patients, doctors will finish charts and prescribe medication in their room. Nurses will start a new encounter to the patient’s chart, follow up and result calls in their …show more content…
There are toys and chairs for the kids to play and sit on. There are plants located throughout the waiting room, that patients admire. Lollipops and pens are given out to patients to spread word about the facility. Business cards and brochures are located in the waiting room and receptionist desk.
How are common areas utilized?
Some of the common areas include the waiting room and break room. Patients and family members wait in the waiting room to be called or fill out any necessary paperwork. The break room is used for staff members to eat lunch.
What do people write to one another? What is said in memos or email? What is the tone of messages (formal or informal, pleasant or hostile, etc)? How often do people communicate with one another? Is all communication written or do people communicate verbally?
When staff members are communicating with each other, messages are done verbally or written through an office chat on the computer. When staff members are talking to each other it is in a semi-formal tone. Staff members communicate with each other frequently. When staff members communicate with patients, it is done either on the phone, email or in person. Nurses that communicate with a patient over the phone, then it is logged and documented their …show more content…
Why?
The hero around UMD Williamsburg is the manager of the location, Mona. She knows how to deal with patients that might have issues regarding quality of care or billing. She spends her time finding ways for our location to become better, such as discussing procedures to nurses, doctors and receptionists.
What is your favorite characteristic that is present in your company?
Flexibility is a favorite characteristic in the company. The manager of the location respects prior commitments such as school and family emergencies.
What kinds of people fail in your organization?
The kinds of people that fail in the organization are people that are always tardy and have poor communication skills. Working in a medical facility, being on time is very important in order to tend to patients that come in during business hours. In order for patients to receive the best care possible, communication is important because it help avoid and prevent medical errors towards patients or insurance.
What is your favorite question to ask a candidate for a job in your company?
The manager’s favorite question to ask a candidate for a job is how is your
In UMD Urgent care, the Williamsburg location has five exam rooms, one IV room and one x-ray room. The staff members utilize the doctor’s, nurses, break, lab room. The receptionist desk is located in front of the door. The manager's office is located behind the receptionist desk.
How much space is given to whom? Where are people located?
Our five exam rooms and IV room are for our patients. The exam rooms are used to triage, treat and diagnose the patient. When doctors are waiting for the nurse to finish triaging the patients, doctors will finish charts and prescribe medication in their room. Nurses will start a new encounter to the patient’s chart, follow up and result calls in their …show more content…
There are toys and chairs for the kids to play and sit on. There are plants located throughout the waiting room, that patients admire. Lollipops and pens are given out to patients to spread word about the facility. Business cards and brochures are located in the waiting room and receptionist desk.
How are common areas utilized?
Some of the common areas include the waiting room and break room. Patients and family members wait in the waiting room to be called or fill out any necessary paperwork. The break room is used for staff members to eat lunch.
What do people write to one another? What is said in memos or email? What is the tone of messages (formal or informal, pleasant or hostile, etc)? How often do people communicate with one another? Is all communication written or do people communicate verbally?
When staff members are communicating with each other, messages are done verbally or written through an office chat on the computer. When staff members are talking to each other it is in a semi-formal tone. Staff members communicate with each other frequently. When staff members communicate with patients, it is done either on the phone, email or in person. Nurses that communicate with a patient over the phone, then it is logged and documented their …show more content…
Why?
The hero around UMD Williamsburg is the manager of the location, Mona. She knows how to deal with patients that might have issues regarding quality of care or billing. She spends her time finding ways for our location to become better, such as discussing procedures to nurses, doctors and receptionists.
What is your favorite characteristic that is present in your company?
Flexibility is a favorite characteristic in the company. The manager of the location respects prior commitments such as school and family emergencies.
What kinds of people fail in your organization?
The kinds of people that fail in the organization are people that are always tardy and have poor communication skills. Working in a medical facility, being on time is very important in order to tend to patients that come in during business hours. In order for patients to receive the best care possible, communication is important because it help avoid and prevent medical errors towards patients or insurance.
What is your favorite question to ask a candidate for a job in your company?
The manager’s favorite question to ask a candidate for a job is how is your