Hotel Reservation System
JANUARY 2004
STUDY
Policy Department
Economic and Scientific Policy
Study on online hotel reservation systems
IP/A/IMCO/FWC/2006-058/LOT 4/C1/SC8
PE 416.205
IP/A/IMCO/ST/2008-19
This study was requested by the European Parliament 's committee on Internal Market and Consumer Protection (IMCO).
Only published in English.
Authors: Dr. Frank Alleweldt (Project director)
Prof. Klaus Tonner (First lead author)
Mr Marc McDonald (Second lead author)
Dr Senda Kara
Dr. Sara Buccino
Dr. Uta Stenzel
Civic Consulting
Potsdamer Str. 150
DE-10783 Berlin
Tel. +49 30 2196 2295
Fax +49 30 2196 2298
E-mail: alleweldt@civic-consulting.de
Website: www.civic-consulting.de
Administrator: Patricia SILVEIRA DA CUNHA
Policy Department Economy and Science
DG Internal Policies
European Parliament
Rue Wiertz 60
B-1047 Brussels
Tel: +32-2-2843069
Fax: +32-2-2846929
E-mail: patricia.silveira@europarl.europa.eu
Manuscript completed in February 2009.
The opinions expressed in this document do not necessarily represent the official position of the European Parliament.
Reproduction and translation for non-commercial purposes are authorised provided the source is acknowledged and the publisher is given prior notice and receives a copy. Rue Wiertz – B-1047 Bruxelles - 32/2.284.43.74 Fax: 32/2.284.68.05 Palais de l‘Europe – F-67000 Strasbourg - 33/3.88.17.25.56 Fax: 33/3.88.36.92.14
E-mail: poldep-esc@europarl.europa.eu
IP/A/IMCO/ST/2008-19 PE 416.205
TABLE OF CONTENTS
Executive summary..................................................................................................................1
1. Introduction .........................................................................................................................4
2. Information duties – principaly pre-contractual...........................................................7
2.1 Directive 2000/31/EC on electronic commerce.........................................................7
2.2
STUDY
Policy Department
Economic and Scientific Policy
Study on online hotel reservation systems
IP/A/IMCO/FWC/2006-058/LOT 4/C1/SC8
PE 416.205
IP/A/IMCO/ST/2008-19
This study was requested by the European Parliament 's committee on Internal Market and Consumer Protection (IMCO).
Only published in English.
Authors: Dr. Frank Alleweldt (Project director)
Prof. Klaus Tonner (First lead author)
Mr Marc McDonald (Second lead author)
Dr Senda Kara
Dr. Sara Buccino
Dr. Uta Stenzel
Civic Consulting
Potsdamer Str. 150
DE-10783 Berlin
Tel. +49 30 2196 2295
Fax +49 30 2196 2298
E-mail: alleweldt@civic-consulting.de
Website: www.civic-consulting.de
Administrator: Patricia SILVEIRA DA CUNHA
Policy Department Economy and Science
DG Internal Policies
European Parliament
Rue Wiertz 60
B-1047 Brussels
Tel: +32-2-2843069
Fax: +32-2-2846929
E-mail: patricia.silveira@europarl.europa.eu
Manuscript completed in February 2009.
The opinions expressed in this document do not necessarily represent the official position of the European Parliament.
Reproduction and translation for non-commercial purposes are authorised provided the source is acknowledged and the publisher is given prior notice and receives a copy. Rue Wiertz – B-1047 Bruxelles - 32/2.284.43.74 Fax: 32/2.284.68.05 Palais de l‘Europe – F-67000 Strasbourg - 33/3.88.17.25.56 Fax: 33/3.88.36.92.14
E-mail: poldep-esc@europarl.europa.eu
IP/A/IMCO/ST/2008-19 PE 416.205
TABLE OF CONTENTS
Executive summary..................................................................................................................1
1. Introduction .........................................................................................................................4
2. Information duties – principaly pre-contractual...........................................................7
2.1 Directive 2000/31/EC on electronic commerce.........................................................7
2.2
Bibliography: 1 COM(2008) 614 final, Proposal for a Directive on consumer rights, 8.10.2008 IP/A/IMCO/ST/2008-19 Page 1 of 46 PE 416.205 ⇒ 8 Cf. Peeters, Revision of the Regulation on Computer Reservation Systems, European Transport Law 43 (2008) pp. 405 et seq. IP/A/IMCO/ST/2008-19 Page 3 of 46 PE 416.205 Naturally the influence and market power of CRS’s decreased