Preview

Hooters Study Case

Good Essays
Open Document
Open Document
893 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hooters Study Case
Valentin FIQUET
Professor S. Coker
MGMT 2603214
03/27/2013
HOOTERS CASE STUDY

Although known for its spicy chicken wings and its mascot, Hooters has, for more than 27 years, been represented by its attractive, beautiful Hooters Girls. Recently, the company has been facing a lawsuit raised by two of its waitresses in Michigan, Cassandra Smith and Leeanne Convery, who got fired following a gain of weight. The two girls are suing the company for discrimination. Many questions arises from such a lawsuit. Indeed, is being fired for being too heavy akin to being fired because of age, religion, sex, color, or national origin ? Is Hooters’ action illegal under state and federal law ? Is bona fide occupational qualification a good defense for Hooters ? Since Leeanne Convery was pregnant and has had problems to maintain her weight, could she possibly have a legal case according to the Americans with Disability Act ? In the beginning, one will not deny the fact that firing someone for physical reasons is a disparate treatment. From this point of view, Hooters will obviously lose the lawsuit. However, Hooters acknowledges that « the Hooters Girl has become a phenomenon of her own » and that the « Hooters Girls are the very essence of Hooters ». Furthermore, all American knows for a fact that a major part of Hooters’ customers is masculine due to the waitresses’ attractive physical appearance. As a matter of fact, it now looks obvious that physical appearance is an important factor in this company when it comes to hiring waitstaff. Therefore, Hooters’ action of firing these two women may not be illegal under state and federal law. After being sued for such reasons, Hooters could raise a valid defense stating that it fired the waitresses according to a bona fide occupational qualification, which is an « exception in employment law that permits sex, age, religion, and the like to be used when making employment decisions, but only if they are « reasonably necessary to



Cited: Williams, Chuck. MGMT5. United States : Erin Joyner, 2012. Print Center for Psychiatric Rehabilitation. « The Americans with Disabilities Act (ADA) ». Boston University. 03/26/2013. Web. Hooters. « About Hooters ».Hooters. 03/26/2013. Web. JOURNAL ENTRY Really appreciate the way the class goes even though I was disappointed by my midterm grade. I did not expect the test to be so close to the content of the book. However, I now know how to study for the next test and am confident that I will get a better grade. Also, I am kind of stressing out about the white paper project, for it looks like a pretty important project that could follow us for a lifetime and be a part of our résumé. However, I am confident about the topic my partner and I chose and really feel like we could get a good grade out of it. Air France seems to be a really interesting topic and the fact that we have my father, who is an airfraft pilot for the company, as a support is really supportive.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Chick-Fil A Case Study

    • 323 Words
    • 2 Pages

    The organization I’m choosing to evaluate is Chick Fil A, in 2014 Chick Fil A’s earnings per restaurant were 3.1 million (Peterson, 2015). Compared to their top competitors McDonald’s, KFC, and Taco Bell, Chick Fil A has managed to make notable earnings despite having few stores and less hours of operation. Chick Fil A has a devoted following and their customer service sets and exceeds the standard. With the statistics and rave reviews I just gave Chick Fil A one would question what else can they do to improve? I have two words dinner menu, for sure Chick Fil A is the place everyone will go to when they need to grab a quick lunch or fulfilling breakfast however, Chick Fil A’s dinner menu needs to be address. What are the chances that people…

    • 323 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Founded by Steve Ellis in 1993, his main focus was to transform "fast food" to an experience more similar to fine dining. Taking inspiration from features commonly found in fine-dining, he wanted the strategy for Chipotle Mexican Grill to focus on the following five elements:…

    • 706 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Chipotle Case Study

    • 427 Words
    • 2 Pages

    Chipotle operates under a single business strategy in which it generated at least 95% of revenue from corporate owed restaurant. The advantage of having a single business strategy is that Chipotle focused their operation on one idea to expand their opportunity and growth. They focus their growth on Chipotle Mexican Grill domestically and internationally. Chipotle devoted their effort to one concept allowed them to create a more comprehensive plan. All their departments are working towards the same goals and objectives which can lead to better management.…

    • 427 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Chipotle Mexican Grill restaurant received a lawsuit against them because the false advertising is violating “Don’t lie” in the KTER. Lying has a negative result on human flourishing. Because it diminishes trust between human beings, may become a habit. Also leads people to make decisions on false information. With this violation many are affected. In chipotle all the diners were affected. The diners flourishing was damaged because they possibly made a decision they would not usually make with the lie told, they doubt their own ability to assess the truth and to make decisions. Impacted their relationships and their choices.…

    • 100 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Hooters in Clarksville is part of a popular chain of American restaurants and sports bars. It is best known for its scantily-clad waitresses who dress in orange short shorts and tight white tank tops. The restaurant’s interior is spacious and casual with plenty of space for group dining. It is equipped with several large flat-screen TVs that broadcast live sports events. Hooters is an ideal location for celebrating a special event or enjoying a relaxing meal with friends.…

    • 149 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    Mgmt 520 Week 5 Assignment

    • 1552 Words
    • 7 Pages

    Based on the given facts, she was the subject of jokes in her work place as she was being picked on based on her gender. Since she was the only woman in her department, the male employees subject her to cruel and mean jokes on several occasion when other workers placed a sign on a truck that stated "Hardhat Required/Bra Optional”. This is clearly an illustration that she is working in a hostile environment since the repeated jokes made on her gender has created an intimidating place of work. The case of Meritor Savings Bank v. Vinson is applicable to Pollard where the Supreme Court ruled that hostile work environment sex discrimination is an actionable wrong under Title VII. The fact that the Vice President of the bank made sexual advances against complainant created a hostile work environment and is a form of a sexual harassment covered by Title VII of the Civil Rights Act of 1964. The severe and pervasive conduct of the vice president who repeated sexually abused on the victim in exchange for sexual favors at the office qualify the acts as punishable under Title VII. Here, the acts of the Teddy’s workers against Pollard constitute Hostile Work Environment (HWE) sexual harassment through the vulgar sexual jokes and…

    • 1552 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Chick Fil A Case Study

    • 1262 Words
    • 6 Pages

    Truett Cathy once said, “No goal is too high if we climb with care and confidence.” Consumers have seen this idea in action with Cathy’s entrepreneurial venture of opening Chick-fil-A. Now one of the highest-profiting fast food restaurants in America, Chick-fil-A started out as merely a family-owned restaurant in a shopping mall. Truett Cathy’s ambition and hard work turned his business into a gigantic success and a household name.…

    • 1262 Words
    • 6 Pages
    Good Essays
  • Better Essays

    Federal and state governments have enacted laws to protect against discrimination and sexual harassment in the work place yet employers continue to discriminate and violate employee 's right to work in a non-hostile environment. We have chosen Jenson v. Eveleth Taconite Company to examine class action status, discrimination and sexual harassment in the work place. This was the case first sexual harassment lawsuit to receive class action certification in 1988 defining the class “to include: all women who have applied for, or have been employed, in hourly positions...at any time since December 30, 1983” (U.S. Court of Appeals, Eighth Circuit, 1997).…

    • 953 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Chick Fil A Case Study

    • 1782 Words
    • 8 Pages

    This paper explores the principles and Christian values of Truett Cathy, and the positive effects on the Chick-fil-a organizations. At the time of his death, there were more than 1,800 Chick-fil-A restaurants in 40 states and Washington, D.C. Cathy’s approach was largely driven by personal satisfaction and a sense of obligation to the community and its young people. Chick-fil-A franchises are closed on Sundays. Cathy opened his first restaurant on a Tuesday, and found that, by Sunday, he was “just worn out.” He noted that, like himself, many of his customers preferred to observe the Christian Sabbath and, in their case, not eat out on Sundays, so his restaurants have been closed on Sundays ever since. This paper examines the relationship between Truett Cathy and how the Christian values within a workplace can positively influence the culture of the organization and also contribute to its success.…

    • 1782 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    | Dear Mr. Moore, After reviewing this case, I can state that Teddy’s Supplies is definitely liable for the workplace and sexual harassment against Virginia Pollard. According to the facts, it’s indicated that Ms. Pollard (plaintiff) was placed in a ‘hostile’ environment and Mr. Steve King was her supervisor. Although it is not illegal for 1 woman to work with a group of men, it should be carefully determined by the employer if the environment is suitable for males and females to work together. In this case, it was not a good idea for 1 woman to work with male associates. • Workplace environment can by justified by 7 ways: race, gender, national origin, religious, color, age and disability. In this case, Pollard was constantly being harassed by her male colleagues. They played pranks on her by locking her drawers shut, filling the guard shack with trash, locking her out of the guard shack and therefore she was not able to perform her job duty since she was responsible for watching warehouse inventory. Also, Ms. Pollard was put into unnecessary risk of harm when a coworker backed a forklift up to the guard shack and it backfire into her ear. Ms. Pollard could have sustained injuries if the forklift had hit her because it weighted 3 tons and it could have easily injured her eardrums because it is very loud.…

    • 2218 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Through my reading and interpretation of this essay, I’ve come to realize that there will always be discrimination because of how a person looks, acts, and presents themselves, but I don’t think there should be a reason for individuals to get so distraught over the issue. Although looks and physical appearance shouldn’t be something one person should judge another over, I firmly believe there are certain standards for particular situations, and we, as people, should come to understand that. When Rhode brought forward the issue with the waitress being denied a larger uniform due to health issues, I felt sorry for her, almost to the point of pity. But the more I thought about it, the more I realized that the casino, just like any other business, had a certain image to uphold, and they had a certain standard for the way their employees should look and portray themselves. And even though she had a legitimate reason why she gained some weight, the waitress signed a contract with the casino which required her to keep an “hourglass figure” (247).…

    • 550 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Hooters Business Analysis

    • 532 Words
    • 3 Pages

    1. Hooters is in the hospitality and service business. According to Hooters’ website, their mission is to provide a family of hospitality and services that achieves excellence and enhances lifestyles of all who come in contact with the Hooters brand. They started out as a restaurant with a relaxed atmosphere where they show sports and their servers are attractive women with nice breasts. It is not a typical restaurant with sixty-eight percent of their customers are male, most between the ages of 25-54. Hooters has expanded from the restaurant business to include an airline company, a hotel in Las Vegas, a credit card and a men’s magazine.…

    • 532 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Post dated letter

    • 397 Words
    • 2 Pages

    I am happy to thank you for helping me to obtain an A in Engineering and Social responsibility (4A03) course. I was really satisfied on the way you handled the discussions and our class, in general; hence, I was really inspired and motivated to exert my best in every task I had to do for the class. And my hard work and commitment has paid off. I got the best grade possible!…

    • 397 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Human Service Policy

    • 343 Words
    • 2 Pages

    In the United States, there are many people diagnosed with and affected by varying disabilities – some more severe and debilitating than others. Due to various programs, laws, and policies, such as the Americans with Disabilities Act (ADA) and other programs, many funded through the Department of Health and Human Services (DHS), many advances have been made to improve living conditions, vocational training, and independent skill building. While many improvements have been made and a number of programs have been implemented, there are still problems with the availability and accessibility for persons living with disabilities. Through research, policymakers and influential stakeholders are able to gain a valuable understanding…

    • 343 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Pierre-Louis, M.E., (2013) Accommodating Employees With Mental Illnesses Under the ADAAA. HR Focus, 90(4), S-1-S-4. Retrieved from: http://libproxy.chapman.edu…

    • 1523 Words
    • 7 Pages
    Better Essays