Preview

Hersha Hospitality Management: An Analysis Of Two Companies In Different Industrys

Powerful Essays
Open Document
Open Document
2548 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hersha Hospitality Management: An Analysis Of Two Companies In Different Industrys
Part 1: Research

For this assignment I was asked to research two companies in different industries. One is a local mattress manufacturer and the second a hospitality management company. For this analysis I have focus on researching the market and intervening top employees of the company.

The local mattress factory is called Natural Dreams, is base in Corona Queens NY. It operates with 8 employees and has over 12 regular customers. Right now they focus on selling to just furniture stores base in queens and have a b to b business model. For the owner losing one customer means the world because not all it’s customer purchase mattresses on a monthly basis. The retail stores that buy regularly will do so depending on how many mattresses they have
…show more content…
The company has it’s biggest portfolio in New York City with more than 25 hotels. Hersha focus on managing the hotels and it’s operations well the ownership just received the outcome of the operations.

Hersha Hospitality has established itself as a leading hospitality management in NYC. Well many companies struggle in the hospitality industry, HHM has become a wining corporation. This winning reputation has been acquired thanks to the sense of intrapreneurship and innovation strategy. Moreover the leaders in the corporation implement programs to motivate the innovation with in mid managers. According to a past employee managers are well rewarded when an original idea help the company become more profitable.

Hersha Hospitality Management has its roots from a humble beginning of a family managing a small hotel in Illinois. Now the same strategies that they used to grow do not work the same way because time and size have change tremendously since then. Some of the challenges that HHM now face are related to the big spence that employees represent for the company. They currently operate each hotel as a separate entity with all the employees that need to
…show more content…
While it’s doubtful that we’ll suddenly see a surge of pod hotels, poshtels, or co-living/co-working spaces flooding the hospitality scene. Hotel trends. 2017 retrieved from (skift.com/2017/01/03/10-hotel-trends)

Thoughtful design isn’t something exclusive to boutique hotels anymore — it’s the basic price of admission these days. Skift Senior Editor Greg Oates pointed out as much when he demonstrated how Marriott, Hyatt, and Hilton are shedding their outdated design legacies.
Whether your hotel is ultra-luxury or bare-bones budget, your guests are going to expect it to look good, and feel good. And if current retail and interior design successes are any indication, these days, they are proof that you don’t necessarily need deep pockets to have a good design. Hotel trends. 2017 retrieved from (skift.com/2017/01/03/10-hotel-trends)

Whether or not Airbnb’s gamble on Trips succeeds or fails, the mere fact that the company has launched tours and activities should be a clear signal to hotels that they too need to be paying more attention to guests’ experiences not just inside the hotel but outside of it. They need a much more holistic approach to the overall guest experience than they’re used to delivering. Hotel trends. 2017 retrieved from

You May Also Find These Documents Helpful

  • Powerful Essays

    BSD115 Business Brief

    • 718 Words
    • 3 Pages

    In a hypercompetitive environment, hoteliers must be innovative and flexible to adapt to new product and service demand in the marketplace. This is to ensure a better experience for the hotel guests (Jogaratnam & Ching-Yick Tse, 2006, p. 455). If Furlanis Hotels…

    • 718 Words
    • 3 Pages
    Powerful Essays
  • Satisfactory Essays

    Rdh Case Study

    • 342 Words
    • 2 Pages

    In August 2002, HI took over management of RDH hotel. Paul Fortune, GM appointed by HI had a vision that his team would be able to bring service skills and professionalism of Chinese employees up to HI’s world-class standard. (Grainger, 2008)…

    • 342 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Recently “Susan Hodapp, brand director for Marriott Hotels, Resorts, and Suites, commissioned a survey to determine business travelers’ preferences for hotels and the factors that are important in their hotel selection process” (Malhotra, 2010, p. 518). The survey consisted of 5 factors, which are room décor, room lighting, voice and data access in the room, and price of the room per night. Each factor was placed on a 7-point scale with 1= not at all important and 7=extremely important (Malhotra, 2010, p.518). Taking this data into consideration it is important to know what type of analysis market researchers should conduct.…

    • 1318 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    The Subway Story

    • 5528 Words
    • 23 Pages

    Pizam, A. 2005. International encyclopedia of hospitality management . s. l.: Butterworth-Heinemann. ISBN 0750659963, 9780750659963…

    • 5528 Words
    • 23 Pages
    Satisfactory Essays
  • Better Essays

    Facility Design

    • 1242 Words
    • 5 Pages

    As president of the National Association of Safety Regulators, Solomon Alvi, had booked a hotel stay for his convention. This was the hotels first convention in 30 years. What seem to be a pleasurable stay ended up to be a catastrophe!…

    • 1242 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    1.1 Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity, scale and scope.Your answer maybe made more clear by using specific examples.…

    • 3515 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Four Seasons Goes to Paris

    • 2670 Words
    • 11 Pages

    Moreover, Four Seasons has achieved its goal of providing an international hotel to the business or luxury leisure traveler looking for comfort and service. Having the strength of being both diverse and unique, meaning while keeping the essence of the local culture, the process for opening and operating a hotel stays the same, each of their hotels is tailor made and adapted to its national environment. For instance, in their Istanbul hotel, guests would know that they will get 24-hour room service, a custom-made mattress, and a marble bathroom, but they also know that they are going to be part of a local community in Turkey. From a design perspective they are much cleverer than other companies because according to David Richey, when you sit in the Four Seasons in Bali, you feel that you are in Bali. Four Seasons have just done an exceptional job adapting to local markets. They have the ability to be a cultural chameleon because the Four Seasons’ brand does not rigidly define what the product is; instead its brand is associated with intangibles. Since they are an international company, they never stop learning or…

    • 2670 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Choice Hotels International is one of the largest and most successful lodging franchisors in the world. It was built on the foundation of the Quality Inn brand which was pioneered for consistent mid-priced lodging. Today it has incorporated a brand of restructuring an organization into a chain of affordable lodging in convenient and popular locations. In its market it identifies it’s self as hotels that provide lodging that include suite hotels, non-smoking rooms, in-room amenity packages, enhanced reservations systems, marketing programs and partnerships (Funding Universe, 2011).…

    • 772 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Knowing that customers in the upscale segment, mainly consisting of frequently-travelling executives, had not been happy with the current industry services as they considered hotels simply “accommodation” without emotional attachment, Westin wanted to change this perception by making its hotel rooms become a more “home away from home” look and feel.…

    • 1472 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    The traditional situation in hotel industry is that, the more you pay, the higher quality you get. But actually, most of the businessman just needs a comfortable bed and a hot water in bath.…

    • 773 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Hotel Target Market

    • 1027 Words
    • 5 Pages

    W Hotel, a successful operation of over 10 years (1998), has changed the hospitality industry with many industry firsts:…

    • 1027 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Hotels are a service industry. Hotel products have the following characteristics: inseparability, intangibility, perishability, and variability. As society has changed, with people having more disposable income and more free time, there has been a growing awareness and desire by a greater number of people for service-orientated products such as hotels. Along with this growth, understanding is needed for the products that are being marketed.…

    • 3892 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    Hospitality Enhanced was created with this paradigm shift in mind. We offer a Business Intelligence unit for hire, taking your data and turning it into something you can use to make decisions. We train you and your key staff in the concepts of data…

    • 948 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Report on Radisson Blu Hotel

    • 8277 Words
    • 34 Pages

    We developed an online two-phase competition where we not only wanted to raise awareness on the exceptional design of the Radisson Blu hotels, but also wanted to give people the chance to demonstrate their design skills and personality. All in order to create the ultimate synergy between Radisson Blu and the desired style of its leisure travellers.…

    • 8277 Words
    • 34 Pages
    Powerful Essays
  • Good Essays

    During the technology improving, the world is becoming much smaller and more and more integrated; people are more willing and able to pay more time and money on travel and leisure. “According the World Tourism Organization, international tourism is expected to grow at an average of 4.1 percent though 2020, ending with a total of 1.6 billion tourists traveling worldwide.” [1] Therefore there are a lot of opportunities for the hospitality industry to improve. In these years, the hospitality industry had a huge improvement, and many top companies are looking for the new marketing in the emerging economies, such as Carlson, Hyatt, and Hilton. “Our Ambition 2015 strategy entails growing our hotel portfolio by at least 50 percent to reach over 1,500 hotels in operation by 2015.”[2] However, we are still facing many problems and difficulties in the different hotels, such as Human Resources management, guest satisfactions and food safety. In this project, I am going to analysis the problem in the hotel and find the solutions for the problem which are based on the academic, then give the SWOT of my topic. I did my internship in Radisson Blu in China; position was F&B cross training, so my problem is based on my own real experiences. My problem is the lack of employees of the F&B Department. The solutions will link to the Human Resources, on the management skill side, that should be team work, time management and motivation. From the project, we will know the working process of the F&B Department, the guest’s satisfactions and how to motivate the employee and let them do the contributions to the hotel. Lack of employees is a general problem for the hotels, so the limit for the research is hard to find the special theory or method to solve the problem.…

    • 612 Words
    • 3 Pages
    Good Essays