Healthy Work: Managing Stress in the Workplace
Healthy Work: Managing Stress in the Workplace
Health and safety is good business
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What is stress? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 How (and why) does stress affect us? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 But we can’t live without some stress in our lives, can we? . . . . . . . . . . . . . . . . 6 Stress due to causes outside work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Individual differences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What are the effects of stress?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Causes of unnecessary workplace stress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Some features of poorly organised work resulting in unnecessary stress . . . . . . 10 Taking a realistic approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Providing healthy work is a shared responsibility . . . . . . . . . . . . . . . . . . . . . . . 15 What are the keys to providing healthy work? . . . . . . . . . . . . . . . . . . . . . . . . 16 What if a problem emerges? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 When things go wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Help and information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
INTRODUCTION
The Health and Safety in Employment Act 1992 and the amendments made to it in 2002 are designed to make New Zealand’s workplaces as healthy and safe as possible. Healthy and safe workplaces are a measure of successful employment relationships that exhibit mutual trust and confidence, and promote sustainable and
Health and safety is good business
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What is stress? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 How (and why) does stress affect us? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 But we can’t live without some stress in our lives, can we? . . . . . . . . . . . . . . . . 6 Stress due to causes outside work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Individual differences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What are the effects of stress?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Causes of unnecessary workplace stress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Some features of poorly organised work resulting in unnecessary stress . . . . . . 10 Taking a realistic approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Providing healthy work is a shared responsibility . . . . . . . . . . . . . . . . . . . . . . . 15 What are the keys to providing healthy work? . . . . . . . . . . . . . . . . . . . . . . . . 16 What if a problem emerges? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 When things go wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Help and information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
INTRODUCTION
The Health and Safety in Employment Act 1992 and the amendments made to it in 2002 are designed to make New Zealand’s workplaces as healthy and safe as possible. Healthy and safe workplaces are a measure of successful employment relationships that exhibit mutual trust and confidence, and promote sustainable and