HCM 650 PH 5 IP KRMC Patient Portal Lindegarde
KRMC PATIENT
PORTAL
Yvonne Larson
September 15, 2014
KINGMAN REGIONAL MEDICAL
CENTER
KRMC
SUMMARY OF ISSUE
Security Risks
Logins
HIPAA
Privacy
TREND SOLUTION
Patient Portals
Government
Health care Security
ORGANIZATIONAL
ASSESSMENT
Target number of patients enrolled to date
Number of active users
Percentage of users who are active users
Number of super users
Average number of times signed on to site
ORGANIZATIONAL
ASSESSMENT
Monitor patient portal service use
Number of emails sent to provider
Number of times lab results requested
Number of appointment request transactions Number of medicine refills requests
PROJECT PLANNING
Keep simple, make sure users, project team and executives see results
Select an estimation approach, use one based on experience in building portals
Use iterative approach, after adding integration point, test functionality and performance.
Respect it like any other complex application or infrastructure BUDGET
IMPLEMENTATION PLAN
Nursing staf
Physicians
Patients
IMPLEMENTATION
STRATEGY
There are five [5] factors for implementing a successfully strategy:
Commitment
Ability & Willingness to change Organization structure that supports the strategy Ability to measure progress A clear understanding of priorities MEASURES USED TO EVALUATE
PROJECT
We want to provide world class services to our customers
We want to increase our patient satisfaction
The degree of users involvement
Executive
management support An experienced project manager
METHODS USED TO CONDUCT
EVALUATION OF PROJECT
SWOT
Qualitative
Quantitative
Mixed
TIMELINE FOR
EVALUATING PROJECT
ENSURE PROJECT’S CONTINUED
SUCCESS MOVING FORWARD
Success of project in one year REFERENCE
Bell, E. (2013). How to measure a project's success.
Retrieved from http:// smallbusiness.chron.com/measure-projects-success 44005.html
Bernal, A., & Polleck,
PORTAL
Yvonne Larson
September 15, 2014
KINGMAN REGIONAL MEDICAL
CENTER
KRMC
SUMMARY OF ISSUE
Security Risks
Logins
HIPAA
Privacy
TREND SOLUTION
Patient Portals
Government
Health care Security
ORGANIZATIONAL
ASSESSMENT
Target number of patients enrolled to date
Number of active users
Percentage of users who are active users
Number of super users
Average number of times signed on to site
ORGANIZATIONAL
ASSESSMENT
Monitor patient portal service use
Number of emails sent to provider
Number of times lab results requested
Number of appointment request transactions Number of medicine refills requests
PROJECT PLANNING
Keep simple, make sure users, project team and executives see results
Select an estimation approach, use one based on experience in building portals
Use iterative approach, after adding integration point, test functionality and performance.
Respect it like any other complex application or infrastructure BUDGET
IMPLEMENTATION PLAN
Nursing staf
Physicians
Patients
IMPLEMENTATION
STRATEGY
There are five [5] factors for implementing a successfully strategy:
Commitment
Ability & Willingness to change Organization structure that supports the strategy Ability to measure progress A clear understanding of priorities MEASURES USED TO EVALUATE
PROJECT
We want to provide world class services to our customers
We want to increase our patient satisfaction
The degree of users involvement
Executive
management support An experienced project manager
METHODS USED TO CONDUCT
EVALUATION OF PROJECT
SWOT
Qualitative
Quantitative
Mixed
TIMELINE FOR
EVALUATING PROJECT
ENSURE PROJECT’S CONTINUED
SUCCESS MOVING FORWARD
Success of project in one year REFERENCE
Bell, E. (2013). How to measure a project's success.
Retrieved from http:// smallbusiness.chron.com/measure-projects-success 44005.html
Bernal, A., & Polleck,