MGT415: Group Behavior in Organizations
January 30, 2011
Group Dynamics in a Business World
The knowledge of group behavior can affect the way one performs in a group setting. Group dynamics is the scientific study of behavior in groups (Johnson and Johnson, 2009). A group is two or more individuals who have interaction with each other to achieve a goal (Johnson and Johnson, 2009). Many businesses depend on the high productivity that groups generate. In some organizations today, a valued employee is one who has the ability to work successfully in a small group or team. The knowledge of group dynamics is needed to be successful in a career. By examining valuable group behaviors and how they affect the outcome of group processes, we can better understand why this knowledge is important for a group to be successful. A valuable group behavior is positive interdependence. Positive interdependence is the perception that one is linked with others in such a way that success is impossible without the others and that group effort must be coordinated in order to complete a task (Johnson and Johnson, 2009). When you have positive interdependence, the actions of your group members will promote the success of others. The members are open to the influence of the others and the members can count on each other. It takes the actions of the whole group to achieve the mutual goals. John Maxwell has 17 undisputable laws in his book, Laws of Teamwork. One of them is the Law of Countability. This law states that teammates must be able to count on each other when it counts. Maxwell uses the following formula for countability: Character + Competence + Commitment + Consistency + Cohesion = Countability. When an individual has these qualities with himself and with others, then the team has what is necessary to successfully achieve their goals (Maxwell, 2001). Countability of an individual or in a group begins with character and is based on trust. Most all interaction with people is based on trust. Individual character is an important factor in building a group or team. Competence in an individual can be a very critical factor. Character is important but without competence the advantages of character will not help in accomplishing the group’s goals. For example, if you have to make a critical decision determining the companies growth you do not want someone with just great character, you want someone with great character and the competence to be able to make the decision. Commitment of the individual as well as the group has a major impact on the success of the group. Things do not always flow as planned in life. The group has to know they can count on each other regardless of how things are going in individuals lives or within the achievement of the group’s goals. There might be a time that certain members of the team have to carry the rest of the team to success. With no commitment that will not be possible. The consistencies of an individual or group will be factor in the growth of the group’s dependability. Consistency is a key in building trust between members of the group and between the group and the company. Consistency is an important factor in career development also. Cohesion is a valuable individual and group behavior. Individual cohesion is the ability to hold together no matter how difficult the circumstances become (Maxwell, 2001). Group cohesion is defined as mutual attraction among group members and the resulting desire to remain in the group (Johnson and Johnson, 2009). Cohesive groups set their goals without difficulty and have a greater chance of achieving those goals. The more cohesive a group is the more involved the members will be in the group activities and the life of the group will lengthen. The work performance will be greater in a cohesive group. The group members have a...