Global E-Business: How Businesses Use Information Systems
Chapter 2
Global E-Business:
How Businesses
Use Information
Systems
2.1
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
What is
Business
Process
2.2
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
• Manner in which work is organized, coordinated, and focused to produce a valuable product or service. • Concrete work flows of material, information, and knowledge—sets of activities.
• Unique ways to coordinate work, information, and knowledge. • Ways in which management chooses to coordinate work.
2.3
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
Examples of Functional Business Processes
2.4
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
Cross Functional Business Processes
• Transcend boundary between sales, marketing, manufacturing, and research and development
• Group employees from different functional specialties to a complete piece of work
Example: Order Fulfillment Process
2.5
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
The Order Fulfillment Process
2.6
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
2.7
How Information
Technology
Enhances
Business
Process?
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes
Global E-Business:
How Businesses
Use Information
Systems
2.1
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
What is
Business
Process
2.2
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
• Manner in which work is organized, coordinated, and focused to produce a valuable product or service. • Concrete work flows of material, information, and knowledge—sets of activities.
• Unique ways to coordinate work, information, and knowledge. • Ways in which management chooses to coordinate work.
2.3
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
Examples of Functional Business Processes
2.4
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
Cross Functional Business Processes
• Transcend boundary between sales, marketing, manufacturing, and research and development
• Group employees from different functional specialties to a complete piece of work
Example: Order Fulfillment Process
2.5
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
The Order Fulfillment Process
2.6
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes and Information Systems
2.7
How Information
Technology
Enhances
Business
Process?
© 2007 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems
2.1 Business Processes