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Business Horizons (2010) 53, 445—453

www.elsevier.com/locate/bushor

EXECUTIVE DIGEST

The benefits and costs of corporate social responsibility Geoffrey B. Sprinkle *, Laureen A. Maines
Kelley School of Business, Indiana University, 1309 East 10th Street, Bloomington, IN 47405-1701, U.S.A.

1. Perspectives on corporate social responsibility Business leaders have expressed far-ranging and deeply-held opinions about corporate social responsibility (CSR). Nobel Prize-winning economist Milton
Friedman (1970) succinctly expressed one viewpoint on CSR in his article The Social Responsibility of
Business is to Increase Its Profits. John Mackey, the founder of Whole Foods, advanced a different viewpoint when he stated: ‘‘The business model that
Whole Foods has embraced could represent a new form of capitalism, one that more consciously works for the common good instead of depending solely on the ‘invisible hand’ to generate positive results for society’’ (‘‘Rethinking,’’ 2005).
Regardless of business leaders’ fundamental beliefs about CSR, they cannot ignore the implications of CSR for their businesses. Accordingly, our goal in this article is to provide some guidance for organizations that wish to assess the benefits and costs of CSR.
Knowledge of these benefits and costs can inform managers’ decisions on their companies’ positions on
CSR and provide input on CSR endeavors. Because accounting plays a vital measurement role in organizations, we focus on the interplay between accounting and corporate social responsibility.

* Corresponding author.
E-mail addresses: sprinkle@indiana.edu (G.B. Sprinkle), lmaines@indiana.edu (L.A. Maines).

We first provide an overarching definition of corporate social responsibility and categorize the various types of socially responsible endeavors in order to identify activities associated with CSR that create costs. Following this, we articulate firms’ likely motivations for engaging in CSR in order to



References: A stitch in time. (2008, January 19). The Economist, 386(8563), 12. Albrechtsen, J. (2006, March 29). This business of moral coercion is just a hoax Alsop, R. (2002, January 16). Perils of corporate philanthropy: Touting good works offends the public, but reticence is perceived as inaction Balakrishnan, R., Sivaramakrishnan, K., & Sprinkle, G. B. (2009). Balakrishnan, R., Sprinkle, G. B., & Williamson, M. G. (2010). Best Buy tests free recycling in 117 stores. (2008, June 2). Blake, R. (2006, July 24). Employee retention: What employee turnover really costs your company Davis, K. (1973). The case for and against business assumption of social responsibilities Davoudi, S. (2008, April 17). Consultants: Regulation is bonanza for advisers Dizik, A. (2009, November 19). Education for executives: Teaching the golden rules. The Wall Street Journal, p. B8. Dodes, R., & Schechner, S. (2009, July 2). Luxury-goods makers brandish green credentials: To court younger crowd, LVMH Ecology and Environment, Inc. (2008). Sustainability report. Retrieved March 7, 2010, from http://www.ene.com/files/ newsletters/2008_Sustainability_Report.pdf Eli Lilly. (2010). Volunteerism. Retrieved from http://www.lilly. European Commission. (2010). Corporate social responsibility (CSR) Felten, E. (2010, January 7). Sorry, I gave at the store. The Wall Street Journal Online Friedman, M. (1970, September 13). The social responsibility of business is to increase its profits Hewlett-Packard. (2010). HP Planet Partners recycling program. Jackson, T. (2007, March 26). Bang goes CSR. Financial Times, p. 20. McDonald’s. (2009). Values in Practice report. Retrieved from http://www.aboutmcdonalds.com/mcd/csr/report/ Murray, A. (2005, May 18). Will ‘social responsibility’ harm business? The Wall Street Journal Online. Retrieved from http:// online.wsj.com/article/0,,SB111636707702036221-email,00. Needleman, S. E. (2008, April 29). The latest office perk: Getting paid to volunteer — more companies subsidize donations of Pereira, J. (2003, September 9). Doing good and doing well. The Wall Street Journal Online Procter & Gamble. (2008). Designed to innovate. . .sustainably: 2008 sustainability full report

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