Examples Of Role Ambiguity

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A time when I experienced role ambiguity, role strain, and role conflict was when I had begun working at my first job at Dave’s Soda and Pet Food City. During my first week of work I was still getting used to what my job was, the terms used by the other employees at the store, and where items were located inside of the store. This caused many instances of role ambiguity as I wasn’t always certain what it was I was supposed to do, such as when I was first told to face the store after closing. The longer I worked at Dave’s however the clearer my exact role was, and I eventually learned that facing the store meant organizing it. During busy hours during the wee Dave’s could quickly become hectic, and it was during this time is when I would experience the most
Role strain took on many different forms during this time, such as being told to complete more than one task at the same time, have several different customers come and ask me questions before I could finishes helping who I was with first, and being called to help deal with random accidents that happened both in the back and on the floor. No amount of experience ever made rush hour less stressful, and the only way to deal with the amount of work that piled up during this time was to have faith in your fellow employees to help you. Role conflict was also prevalent during my statues as an employee, and no time more so than when I had to decide between spending the fourth of July with my family to go see my grandmother, or work during one of the busier weekends at Dave’s. I had to choose between being with my family, or going to work on a day that I would be needed to help out on, but after much consideration I had decided that family was my golden statues and I asked for the day off. The roles that come with are statuses are important to up hold, even when managing between them means prioritizing some roles