Erp Vendor

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2 0 11 GU ID E TO E R P
S YSTEMS A N D V E N D OR S
An Independent Research Report

Copyright 2011 Panorama Consulting Group LLC. All rights reserved. No unauthorized reproduction without the author’s written consent. All references to this publication must cite Panorama Consulting Group as the author and include a link to the original report at http://panorama-consulting.com/resource-center/erp-industry-reports/. !

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Introduction and Summary
The 2011 Guide to ERP Systems and Vendors provides insight into ERP project statistics, segmented by major vendors or vendor tiers. The report is based on surveys of over 1,600 respondents that have either selected or implemented ERP solutions over the last five years, with a heavier weighting on projects completed in 2010. The results were collected on the Panorama Consulting Group website at Panorama-Consulting.com.

The 2011 Guide to ERP Systems and Vendors includes findings on detailed project factors such as implementation costs, durations and payback periods summarized by vendor and vendor category. Metrics on selection trends, satisfaction and benefits realization are also included. The data focuses on information collected on ERP implementations of Tier I, Tier II and Tier III solutions.

SAMPLE VENDORS
Tier I

Tier II

Tier III

SAP
Oracle
Oracle eBusiness Suite
Oracle JD Edwards
Oracle Peoplesoft
Microsoft Dynamics

Epicor
Sage
Infor
IFS
QAD
Lawson
Ross

ABAS
Activant Solutions Inc.
Baan
Bowen and Groves
Compiere
Exact
Netsuite
Visibility
Blue Cherry
Exact
HansaWorld
Intuitive
Syspro

Copyright © 2011 Panorama Consulting Group

2011 ERP Vendor Analysis
1

Analysis of Overall Market Share
As in previous years, Tier I and Tier II vendors still capture the lion’s share of the market. Combined, Tier I and Tier II make up 64.0-percent of the implementations while Tier III and others garnered the remaining 36.0-percent of the market.

Rankings within Tier I implementations did not change substantially compared to the 2010 ERP Vendor Analysis Report, but each of the top three vendors showed a drop in market share. Although SAP continues to lead with 24.0-percent market share, its share is a decrease from 2010 when it had 31.0percent of the market. Today, Oracle is at 18.0-percent whereas in 2010 it was at 25.0-percent. Microsoft Dynamics’ share has decreased from 15.0-percent to 11.0-percent. Tier II implementations on a whole command 11.0-percent of the market whereas Tier III/others makes up 36.0 percent.

VENDOR MARKET SHARE IN 2010

Oracle
18%
Tier III and Others
36%
SAP
24%

Tier II
11%

Microsoft
Dynamics
11%

Copyright © 2011 Panorama Consulting Group

2011 ERP Vendor Analysis
2

Vendors’ Market Share by Client Revenue
The following graphics provide data on the selection rate of major Tier I vendors, Tier II vendors, and Tier III vendors categorized by the revenue size of the companies they service. The analysis indicates that SAP and Oracle compete both for small companies (less than $25 million revenue) and large companies (more than $500 million revenue), but SAP clearly is more popular with companies with revenues between $25 million and $500 million.

The report finds that competition among all vendors depicted in our survey is especially intense for customers within the revenue classification of less than $50 million, although it is also fairly competitive in other segments as well. According to our sampling, SAP and Oracle are active in all segments, while Microsoft Dynamics has the most success with companies under under $50 million and between $100 and $500 million. Microsoft Dynamics is the least chosen option in the $500 million to $1 billion-plus market. Tier III vendors garner a larger share in the less than $100 million market but also continue to expand their reach into large...
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