Evaluating ERP Software
The 6 Key Decision Drivers
This white paper discusses the 6 Key Decision Drivers that you should consider as you evaluate ERP software products. These 6 criteria are: • Functionality • Technology • Software Vendor • Implementation Vendor • Support & Maintenance • Total Cost of Ownership If you ask the right questions of software vendors you will collect the right information to make an informed decision when selecting an ERP solution. The software should provide you with more than a basic functional fit, it should provide a strategic advantage to drive efficiency and expand your business. You are buying a tool that you can use to support the business functions of your company and give you a competitive advantage. Because the technology business environment is constantly changing, evaluation of the software vendor is as crucial as the evaluation of the functionality. The right implementation partner brings experience, industry knowledge, best practices, and technical capabilities to the table. You should regard your ERP software as a key component of your organization that requires care, maintenance, and upgrading. By focusing on what you need and understanding the total cost of ownership of your software options, you make sure you pay the right amount for your software. When all six decision drivers are used, you gather the information you need to give you confidence that you have made the right decision.
The process of selecting enterprise resource planning (ERP) software can be a daunting task. How can you be sure that you are selecting an ERP solution that is a good fit for your company? SoftResources has spent the past 15 years assisting hundreds of organizations of all sizes through their software selection process. Through this experience we have found six key decision criteria that drive an organization’s software decision. Although there are never any guarantees that you will have a successful project, if you ask the right questions of software vendors you will collect the right information to make an informed decision, enabling you to maximize your chance to successfully select and implement the right ERP system for your company. Modern ERP systems offer expanded functionality, advanced technology, and enhanced reporting. A properly selected ERP system can be a strategic asset for your company.
The 6 Key Decision Drivers
You know that when you change the tire on your car you must follow a logical method in order to make sure the new tire is properly attached. First you loosely tighten one lug nut, then tighten the opposite lug nut, continuing until all the lug nuts are loosely attached. You then follow the same pattern to tighten each lug nut in turn until they all fit snugly on the wheel. The six key decision drivers are like the lug nuts on a wheel in that you must continually ask questions as you investigate software. Just like gradually tightening those lug nuts, you gradually gather the information you need for each of the drivers as you go through the selection process. At first you will get high level information, but as you proceed through the software evaluation process, you “tighten the lug nut” as you get more and more information in your effort to select the best software fit for your company.
Six Key Software Evaluation Decision Drivers
• Software Functionality • Software Technology • Software Vendor • Implementation Vendor • Support & Maintenance • Total Cost of Ownership
Software functionality is the set of decision criteria that most people think about when they embark on a software evaluation process. The software must meet your basic functional requirements in order to be a useful tool for your business. Ideally, the software should provide you with more than a basic functional fit, it should provide a strategic advantage to drive efficiency and expand your business.
Three Components of...
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