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ASSESSMENT ON FACTORS HINDERING QUALITY ATTAINMENT IN LOCAL PURCHASING A CASE STUDY OF TANESCO

APRIL, 2010

ASSESSMENT ON FACTORS HINDERING QUALITY ATTAINMENT IN LOCAL PURCHASING A CASE STUDY OF TANESCO

By

MARY F MLAY

CR NO 027253

Research report Submitted in Partial /Fulfillment of the Requirements for the Award of Certified Procurement and supplies Professional (CPSP) of the Procurement and supplies professional and technicians Board

ARPIL, 2010

TABLE OF CONTENTS

CERTIFICATIONiv

DECLARATIONiv

COPYRIGHTiv

ACKNOWLEDGEMENT.iv

ABSTRACT.iv

ACRONMYSiv

CHAPTER ONE4

1.0 INTRODUCTION4

1.1 BACKGROUND OF THE PROBLEM4

1.2 STATEMENT OF THE PROBLEM4

1.3 OBJECTIVE OF THE STUDY4

1.3.1 GENERAL OBJECTIVE:4

1.3.2 SPECIFIC OBJECTIVES:4

1.4 RESEARCH QUESTIONS4

1.5 SIGNIFICANCE OF THE STUDY4

1.6 LIMITATION OF THE STUDY4

1.7 DELIMITATION OF THE STUDY4

LITERATURE REVIEW4

2.1 INTRODUCTION4

2.2DIFFERENT DEFINITIONS OF QUALITY4

2.3 TYPES OF QUALITY4

I.QUALITY DETERMINATION4

II.QUALITY DESCRIPTION4

2.5.0 CONCEPTUAL FRAME WORK4
2.5.1 RESEARCH VARIABLES4
2.5.2 INDEPENDENT VARIABLES4
2.5.3DEPENDANT VARIABLES 4
2.5.4 OUTCOME4

CHAPTER THREE4

RESEARCH METHODOLOGY4

3.0 INTRODUCTION4

3.2 AREA OF STUDY4
3.3DESIGN OF THE STUDY 4

3.4 THE TARGET POPULATION OF THE STUDY4

3.5 SAMPLING PROCEDURES AND SAMPLE SIZE.4

3.6DATA COLLECTION TECHNIQUES4

3.6.1 QUESTIONNAIRE4

3.6.2 INTERVIEW4

3.6.3OBSERVATION4

3.6.4 DOCUMENTARY4

3.7DATA ANALYSIS4

3.7.1 EDITING4

3.7.2 CODING4

3.8 SUMMARY, CONCLUSION AND RECOMMENDATIONS4

CHAPTER FOUR4

RESEARCH FINDINGS, DISCUSSION AND ANALYSIS4

4.0INTRODUCTION4

CHAPTER FIVE4

5.0SUMMARY RECCOMMENDATION AND CONCLUSION4

5.1SUMMARY OF THE STUDY4

5.2CONCLUSION4

5.3RECOMMENDATION4

BIBLIOGRAPHY4

QUESTIONNAIRES APPINDEX 14

CERTIFICATION

I undersigned certifies that, she has read and hereby recommends for acceptance by the Procurement and Supplies Professionals and Technicians Board (PSPTB) this research paper titled “Assessment on factors hindering Quality attainment in local purchasing a case study of Tanzania Electric Supply Company Limited in partial fulfillment of the requirements for the award of Certified Procurement and Supplies Professional of the Procurement and supplies Professionals and Technicians Board.

…………………………………………………

Mr. Paul K. Nsimbila

(Supervisor)

Date: ……….……………………………….

DECLARATION

I declare that this Research Project is my own work. It is submitted as Partial /Fulfillment of the Requirements for the Award of Certified Procurement and supplies Professional (CPSP) of the Procurement and supplies professional and technicians Board

It has not been submitted before for any degree or examination in any other University, Institute or College.

FULL NAME: Mary F. Mlay SIGNATURE:……………….

DATE…………………………..

COPYRIGHT © |Mary F Mlay. – 2010

All right reserved.

Not part of this report may be produced or translated by any means without prior written permission from the Author or CPSPB.

ACKNOWLEDGEMENT.

This Research paper/study presented is about the assessment on factors hindering quality attainment in local purchasing.

During my research, a number of people contributed with their moral and materials support to the success of this important report.

I am very indebted to my Research Supervisor Mr Paul Nsimbila who dedicated his...
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