Effective communication skills in nursing
Within this assignment I will be looking at the importance of effective communication skills in the nursing profession. I will briefly explore the meaning of communication and then look at different styles of effective communication.
I will include a wide range of references to support my findings and then offer a conclusion regarding the importance of communication with the patient and other agencies.
There are a large number of communication models and meaning’s, which in itself indicates that communication is a huge subject and difficult to pin to a simple explanation (Webb 2011). Donnelly (2008) agrees with this by writing that a concise definition is difficult to achieve due to the term “communication” having a long list of meanings. Good communication between patients and nurses is at the core of good nursing care, which will ensure the development of a therapeutic relationship (Stein- Parbury 2009). Donnelly (2008) supports this by stating that at the very heart of effective nursing, communication is the key to delivering high-quality care. Donnelly (2008) states that effective communication is recognised as a core condition for all people who work in public service. In Health and Social care services effective communication promotes the best possible nursing care (Donelly 2008). Donelly (2008) writes that the way we communicate with people who use nursing service’s or facilities has a direct impact on how care is perceived and experienced by the user. Collins (2009) agrees by stating that communication is therapeutic, that building relationships is the foundation of nursing work, and communication is a requirement to that process. If we can recognise how communication takes place and comprehend its process we can develop strategies to ensure that communication is effective and meets the needs of all patients’. Within Nursing there are many ways of communicating with patients. The NMC standards for...
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