Preview

Effective Communication Skills

Powerful Essays
Open Document
Open Document
1196 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Effective Communication Skills
Effective communication skills in nursing

Within this assignment I will be looking at the importance of effective communication skills in the nursing profession. I will briefly explore the meaning of communication and then look at different styles of effective communication.

I will include a wide range of references to support my findings and then offer a conclusion regarding the importance of communication with the patient and other agencies.

There are a large number of communication models and meaning’s, which in itself indicates that communication is a huge subject and difficult to pin to a simple explanation (Webb 2011). Donnelly (2008) agrees with this by writing that a concise definition is difficult to achieve due to the term “communication” having a long list of meanings.
Good communication between patients and nurses is at the core of good nursing care, which will ensure the development of a therapeutic relationship (Stein- Parbury 2009). Donnelly (2008) supports this by stating that at the very heart of effective nursing, communication is the key to delivering high-quality care. Donnelly (2008) states that effective communication is recognised as a core condition for all people who work in public service.
In Health and Social care services effective communication promotes the best possible nursing care (Donelly 2008). Donelly (2008) writes that the way we communicate with people who use nursing service’s or facilities has a direct impact on how care is perceived and experienced by the user. Collins (2009) agrees by stating that communication is therapeutic, that building relationships is the foundation of nursing work, and communication is a requirement to that process.
If we can recognise how communication takes place and comprehend its process we can develop strategies to ensure that communication is effective and meets the needs of all patients’. Within Nursing there are many ways of communicating with patients.
The NMC standards for

You May Also Find These Documents Helpful

  • Good Essays

    Nurse Role

    • 675 Words
    • 3 Pages

    Communication is always key no matter what. Nurses play the role of a communicator which is important in the health care system and can improve outcomes in the health care environment. A nurse has the responsibility of devising the best strategies for communication to the patient as well as patient family members and other health care…

    • 675 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    "Understanding a patients individual needs and perception of health issues is fundamental to implementing a treatment plan with successful outcomes".(p.144) Communication is a very important aspect through the nurse and patient. It 's…

    • 467 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Communication is about the reciprocal process in which messages are sent and received between two or more people (Charlton et al, 2008). The NMC stipulates that the communication skills of nurses must always be safe, effective, compassionate and respectful. They must communicate effectively using a wide range of strategies and…

    • 1864 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Advancing nurse satisfaction and patient outcomes requires effective communications. In nearly every care setting, effective communication is necessary. Clinicians need to regularly communicate in a professional and practical way that is respectful and attuned to individual differences. They also must ensure that the right information is exchanged to the next caregiver or health care provider so that the safety and quality of care is not compromised.…

    • 658 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Hello, Jasman. Great initial post and I enjoyed reading it. Active listening is one of the most important aspects of communication. Listening makes our patients feel that their voice and concerns are heard. It is important to put ourselves in the person’s shoes. Writing skills is also essential in nursing. Nursing documentation provides a means of communication between members of the health team involved in the care of the patient. In nursing, concise, clear, and accurate documentation could protect us from many legal cases and in providing continuity of care. Thank you. Have a good day.…

    • 96 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    As Davies (2012,p.69) explains, communication skills are essential for understanding patients and putting them at ease. By using reflective skills, showing interest and asking appropriate questions, the relationship between the nurse and the patient should ultimately strengthen…

    • 598 Words
    • 3 Pages
    Good Essays
  • Good Essays

    It is vital that nurses use effective communication in their work as their main role is to care for vulnerable individuals who can sometimes need the reassurance of a professional body at there time of need. Certain individuals can feel scared and lonely whilst in hospital and with the listening skills of a nurse they can have a sense of belonging as they feel that someone understands and respects how they feel. Nurses use there communication skills everyday in their work, verbally and non verbally. As part of their non verbal skills they use touch, which is a very effective skill for a nurse…

    • 964 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Childs, Coles and Marjoram (2009) said that communication is a form of human interaction – and the process of meaning and understanding that associates with it – during which messages are exchanged between individuals and other individuals/groups before they are interpreted or comprehended by their recipients.…

    • 1616 Words
    • 7 Pages
    Better Essays
  • Better Essays

    Effective communication is when the receiver interprets the message that is being sent by the sender accurately. It is necessary for nursing practice as it assists nurses to gain a considerate and purposeful connection with colleagues, to create self person- centered care and to gain effective therapeutic relationships. In order to work collaboratively in a therapeutic relationship, a nurse needs to consider the patient as a person in order for trust to be gained. If trust is not gained between a patient and nurse, the nurse is then unable to develop an understanding of the patient’s health and needs. Communicating effectively can assist nurses to share and collect data for diagnosis, to understand their patients, teaching others, comforting…

    • 746 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    Therapeutic Nursing Analysis

    • 1933 Words
    • 56 Pages

    Freshwater et al (2005, p101) suggests the nurse patient relationship can be viewed as a major therapeutic tool of effective patient care. McHugh Schuster (200, p7) sates that communication plays an important role in the therapeutic relationship. Clark & Bridge (1998, p2) suggest that forms of communication such as asking questions, allowing patients to express their feelings, or reassuring patients by means of touch will also result in important patient care, and increase patient satisfaction and well- being. Nichols (cited in McQueen 2000, p723-731) also suggests that the nurse is the…

    • 1933 Words
    • 56 Pages
    Powerful Essays
  • Powerful Essays

    Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.…

    • 1832 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    This ensures that the patient feels informed, empowered by superior communication that places them at the control centre of the decision making of their treatment and ensures that the most positive foundation for an individuals’ care is established, resulting in a positive outcome. Reflecting on that outcome, despite it being positive or negative, constructing continuous improvement and implementing those improvements in future similar scenarios further down ones career line, assists a nurse to ensure effective communication takes place at all…

    • 1740 Words
    • 7 Pages
    Best Essays
  • Good Essays

    Communication is the heart of conveying a message in the health care world, whether it is with patients and members of their family, physicians, peers, or other clinical staff. The way we communicate affects everything and everyone around us. Communication is essential in the workplace. It contributes to safety, proper care, goal settings, and cultural sensitivity with patients and caregivers. When effective communication is not used in the health care setting, it can cause confusion between physicians and nurses and between nurses and patients, which can make the outcome unpleasant, leading to miscommunication. Miscommunication may also lend itself to becoming a matter of life or death.…

    • 1337 Words
    • 6 Pages
    Good Essays
  • Best Essays

    THERAPEUTIC RELATIONSHIP

    • 2921 Words
    • 12 Pages

    McCabe C. (2004) Nurse–patient communication: an exploration of patients’ experiences. Journal of Clinical Nursing, 13: 41–49.…

    • 2921 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Nursing Core Values

    • 649 Words
    • 3 Pages

    “Communication is central to successful and caring relationships and to effective team working. Listening is as important as what we say and do and essential for “no decision about me without me”. Communication is key to a good workplace with benefits for those in our care team.” (DOH LEAFLET REF).…

    • 649 Words
    • 3 Pages
    Good Essays