Difference Among Gender in Emotional Intelligence in the Workplace
The topic of emotional intelligence among employees in the workplace is among the most abundant, yet most important to take into consideration when managing a company or corporation. With its many definitions and aspects, this paper will discuss the true definitions of emotional intelligence and how it can be so different among genders in the workplace. The three main points that will be discussed include the main differences among genders in emotional intelligence, why these differences are so important from a company’s perspective, and what companies should do about these differences to ensure a positive and efficient work environment. Many considerations are taken when a company or corporation analyzes an individual. This analysis can be taken anytime from the interview stage to a workers termination. Emotional intelligence is a consideration being taken by more and more companies due to its direct relationship with that person’s ability to succeed within the organization. The Article “Leadership Style and Emotional Intelligence: A Gender Comparison” explains Emotional intelligence as “not easily defined in a text-book definition, it is concerned with a variety of interpersonal and intrapersonal aspects, and the ability to monitor your own feelings as well as the feelings of others. In order to have strong emotional intelligence a person possesses abilities in the following categories: Self-Awareness, Self-Regulation, Self-motivation, understanding ones emotions, managing relationships” (Noor, Uddin & Shamaly, 2011). More specifically, organizations are recognizing the differences between men and women in this category as to more effectively train male vs. female employees as well as where to place them within the organization. DIFFERENCE IN EMOTIONAL INTELLIGENCE AMONG GENDERS
Women usually exhibit group-oriented behavior, while men excel in analytical thinking. Men have trouble identifying emotional signals unless they are distinctly articulated, while women typically choose to verbally express their emotions. Women, on average, are better than men at some forms of empathy, and men are generally better at managing stress. Although men and women exhibit drastically different forms of emotional intelligence, they most definitely share some commonalities. A man may be better than a particular female when it comes to dealing with empathy, and a female may better than a particular man at dealing with stress (Goleman). People who excel in emotional empathy make good counselors, teachers, and group leaders because of their aptitude to sense how others feel and react to certain situations. If a friend is upset, a woman's brain attaches to, and imitates those feelings in an attempt to give them a feeling of solace. A man’s brain senses the emotions, tunes them out, and attempts to solve the problem at hand. The male tune-out process works well when there's a need to shield oneself against stress so he can focus on finding a resolution to the problem. The female predisposition to stay attached to ones emotional state helps in nurturing and supporting others during emotionally demanding conditions. Simon Baron-Cohen of Cambridge University says, “There's an extreme "female brain" which is high in emotional empathy, but not so good at system analysis. By contrast, the extreme "male brain" excels in systems thinking and is poor at emotional empathy” (Goleman). Psychologist Ruth Malloy is the Global Managing Director of Leadership and Talent at Hay Group in Boston and studies excellence among top leaders. She found that leaders in the top ten percent of business demonstrate little to no differences in emotional intelligence. She goes on to state that among top managers, men are as good as women and women are as good as men when it comes to dealing with emotional disturbances (Goleman). One article stated that scientists made a similar...
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