Dewa Bill Payment

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ePa uide nes aygu elin
    DEW WA Ele ectronic c Bill P Present   and Pay tment a yment System m  Guidelines fo or ePay Payme ent Method 

Version1.2

Updated: 28th September 20 h 009 

 

 

Table of Contents 
DEWA Website home page ........................................................................................................................... 3  DEWA Online Bill Presentment and Payment System .................................................................................. 5  Bill Statement ................................................................................................................................................ 6  Payment Summary ........................................................................................................................................ 8  Dubai eGovernment Payment Gateway ........................................................................................................ 9  Payment Complete ...................................................................................................................................... 11  Receipt No. / Remarks ................................................................................................................................. 12  Payment confirmation ................................................................................................................................. 13     

 

ePayguidelines               Updated on  28/09/2009                                               2 

 

                                DEWA Website home page

Visit DEWA website using the URL http://www.dewa.gov.ae. DEWA Website Home page looks as shown below

ePayguidelines               Updated on  28/09/2009                                               3 

 

                           DEWA Website home page

Select “Electronic Billing” from the top-down menu under the tab “eServices” on the right site of the page. For more assistance refer to the screen shot shown below.

You will be redirected to the Home page of “DEWA Online Bill Presentment and Payment System” as shown below. (Note: If you choose “Electronic Billing” from the top-down menu under the tab “e-services”, you will be directly redirected to Login page of “DEWA Online Bill Presentment and Payment System”, instead of the Home page of the Online Bill Presentment and Payment System)  

ePayguidelines               Updated on  28/09/2009                                               4 

 

                       DEWA Online Bill Presentment and Payment System

If you are already enrolled customer, login to the system by providing your enrolled User Id / Password and then click Login button. For more assistance, refer to the screen shot shown below (Note: If you are not an enrolled customer, then click Enroll link )

ePayguidelines               Updated on  28/09/2009                                               5 

 

                             Bill Statement

If your login in successful, you will be welcome by the “Statements” Page about the launch of new payment method “ePay”. Select the bills you need to pay by clicking the checkbox (under the title Pay) against each statement and then click the button “Pay Selected Statements”. For more assistance, refer to the screen shot given below.

ePayguidelines               Updated on  28/09/2009                                               6 

 

                         Bill Payment

As shown below, you will be taken to “Bill Payment” page, where you enter the amount that you want to pay under the “Payment” column and select the payment method under “Pay” column. By default, the “Pay” column will display the payment method as ePay, which is the profile for doing the secured payment without service charge. Click on “Confirm Payments” button to proceed further....
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