Developing a Training Manual for Police Station Upkeep and Station House Management

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“DEVELOPING A TRAINING MANUAL FOR POLICE STATION UPKEEP AND STATION HOUSE MANAGEMENT” AT
ASCENT LEADERSHIP & MANAGEMENT CONSULTANTS PVT LTD, HYDERABAD. BY
AAKANKASHA VAJPAYEE
H.T.No: 102-06-102
A Project submitted in partial fulfillment for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION
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DEPARTMENT OF MANAGEMENT STUDIES
AURORA PG COLLEGE
RAMANTHAPUR, HYDERABAD-500013
(AFFLIATED TO OSMANIA UNIVERSITY)

Aurora’s P.G. College,
Ramanthapur, Hyderabad -500013.

CERTIFICATE

This is to certify that the project entitled “DEVELOPING TRAINING MANUAL FOR POLICE STATION UPKEEP AND STATION HOUSE MANAGEMENT” submitted in partial fulfillment for the award of MBA programme of Department of Business Management, Aurora’s P.G. College, Ramanthapur affiliated to Osamania University Hyderabad was carried out by AAKANKASHA VAJPAYEE, H.T No.102-06-102 under our guidance. This has not been submitted to any other University or institution for the award of any degree, diploma certificate.

Mrs.T.V.Ratnavali Mr.C.S.Pattnaik Dr.Mohd.Zafar Shaik (Internal Guide) ( Head of the Department ) (Principal)

D E C L A R A T I O N

I hereby declare that this Project Report titled “DEVELOPING TRAINING MANUAL FOR POLICE STATION UPKEEP AND STATION HOUSE MANAGEMENT” submitted by me to the Department of Business Management, O.U, Hyderabad, is a bonafide work undertaken by me and it is not submitted to any other University or Institution for the award of any Degree / Diploma / Certificate or published any time before.

AAKANKASHA VAJPAYEE

ACKNOWLEDGEMENT

Accomplishing a task is not one man’s effort. For every effort there is a push. It is often a contribution of many individuals in a direct or indirect way.

This training manual could not have been written without Mr.P.Sambamoorthy, who encouraged and challenged me through the entire process.  He never accepted less than my best efforts.

I would like to acknowledge and extend my heartfelt gratitude to Ms.Shraddha Dhavle, for her vital encouragement and support. Ms.Sumana Venkat, for her understanding and assistance. And my internal guides Ms.T.V.Ratnavali & Ms.Jayasheela Patil for their constant reminders and help.

Thank you.

AAKANKASHA VAJPAYEE

ABSTRACT
For improving the reach and citizen orientation in the front-end basic policing services, the AP Police department has undertaken a service delivery improvement project.

In this background, M/S Ascent Leadership Management Consultants Pvt. Ltd was identified to streamline and standardize the basic service delivery activities related to: 1. Reception services – Crime Incident Reporting and Case Registration 2. Constabulary Empowerment

3. Station House Management
4. Police Station Upkeep
5. Community Policing

The Training Manuals are prepared in three parts.
Part – A: is the Participant Handbook. This part provides basic conceptual inputs on the streamlined and standardized processes followed by skill building inputs that are core to the successful implementation of the process. Part - B: This part contains *. ppt / other presentation material to be referred to by the participants / to be used in the training session by the trainer. Part - C: This part contains the inputs for the Trainers of how to conduct the training events in the required sequence to get the desired outcomes from the training activity.

Table of Contents
|Title |Page No. | |1. INTRODUCTION |7 | |1.1 Introduction |8 | |1.2...
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