Deposit Mobilisation
TABLE OF CONTENTS
COPY RIGHT` i
DECLARATION ii
CERTIFICATION iii
ACKNOWLEDGEMENT iv
DEDICATION v
EXECUTIVE SUMMARY vi
LIST OF ABBREVIATIONS viii
1.0 CHAPTER ONE 1
1.1 INTRODUCTION 1
1.2 HISTORICAL BACKGROUND 2
1.3 PRODUCTS OFFERED 3
1.3 VISION 17
1.4 MISSION 17
1.5 VALUES 17
2.0 CHAPTER TWO 18
2.1 LITERATURE REVIEW 18
3.0 CHAPTER THREE 20
3.1 WORK DONE AND LESSONS LEARNT 20
3.1.1 UNDER BUSINESS BANKING DEPARTMENT 20
3.1.1.1Customer service section 20
3.1.2 Personal Banking department 23
4.0 CHAPTER FOUR 27
4.1 ANALYSIS AND FINDINGS 27
5.0 CHAPTER FIVE 30
5.1 CONCLUSION AND RECOMMENDETION 30
5.1.1 CONCLUSION 30
5.1.2 RECOMMENDATIONS 30
5.2.2 To the CRDB Bank Plc 31
REFERENCES 32
COPY RIGHT`
All rights reserved. No part of this report may be reproduced, stored in a retrieval system of transmitted in any form or by any means, electronic, mechanical, photocopying of otherwise, without the prior permission of the copyright owner. Application for such permission with the statement of the purpose and extent of reproduction should be addressed to Kihenya, Ramadhani, P.O. Box 3918, Dar es Salaam.
DECLARATION
I Kihenya, Ramadhani declare that this Report is my own work and that it has not been presented anywhere before and I will not present it to any institute than this for similar or any other bachelor award.
……………………………………………………….
Kihenya, Ramadhani (Reporter)
CERTIFICATION
The undersigned certify that he has read and hereby recommend for acceptance by the Institute of Finance Management this report entitled Deposit Mobilization which is partial fulfillment of the requirement for the award of Bachelor degree in Banking and Finance.
SIGNATURE:……………………
Ms. Bupe.
SUPERVISOR
……………………………
DATE
ACKNOWLEDGEMENT
The accomplishment of this Project Report obviously does not represent the efforts of the Reporter alone and would not been
COPY RIGHT` i
DECLARATION ii
CERTIFICATION iii
ACKNOWLEDGEMENT iv
DEDICATION v
EXECUTIVE SUMMARY vi
LIST OF ABBREVIATIONS viii
1.0 CHAPTER ONE 1
1.1 INTRODUCTION 1
1.2 HISTORICAL BACKGROUND 2
1.3 PRODUCTS OFFERED 3
1.3 VISION 17
1.4 MISSION 17
1.5 VALUES 17
2.0 CHAPTER TWO 18
2.1 LITERATURE REVIEW 18
3.0 CHAPTER THREE 20
3.1 WORK DONE AND LESSONS LEARNT 20
3.1.1 UNDER BUSINESS BANKING DEPARTMENT 20
3.1.1.1Customer service section 20
3.1.2 Personal Banking department 23
4.0 CHAPTER FOUR 27
4.1 ANALYSIS AND FINDINGS 27
5.0 CHAPTER FIVE 30
5.1 CONCLUSION AND RECOMMENDETION 30
5.1.1 CONCLUSION 30
5.1.2 RECOMMENDATIONS 30
5.2.2 To the CRDB Bank Plc 31
REFERENCES 32
COPY RIGHT`
All rights reserved. No part of this report may be reproduced, stored in a retrieval system of transmitted in any form or by any means, electronic, mechanical, photocopying of otherwise, without the prior permission of the copyright owner. Application for such permission with the statement of the purpose and extent of reproduction should be addressed to Kihenya, Ramadhani, P.O. Box 3918, Dar es Salaam.
DECLARATION
I Kihenya, Ramadhani declare that this Report is my own work and that it has not been presented anywhere before and I will not present it to any institute than this for similar or any other bachelor award.
……………………………………………………….
Kihenya, Ramadhani (Reporter)
CERTIFICATION
The undersigned certify that he has read and hereby recommend for acceptance by the Institute of Finance Management this report entitled Deposit Mobilization which is partial fulfillment of the requirement for the award of Bachelor degree in Banking and Finance.
SIGNATURE:……………………
Ms. Bupe.
SUPERVISOR
……………………………
DATE
ACKNOWLEDGEMENT
The accomplishment of this Project Report obviously does not represent the efforts of the Reporter alone and would not been
References: 32 BOT Guidelines for Risk Management of Banks and Other Financial Institutions, (2010) Debesh roy, (2003), Dynamics of banks deposits, Esha Beteille Social Science Press. D. Treharne Williams, (1978), Commerce, 5th edition, Longman publisher S. Evelyn Thomas, (1965), Commerce ـ Its Theory and Practice, 6th edition, Cassell, London Muhammad Yasir, (2007), National Bank of Pakistan CGAP, (May 2008), The True Cost of Deposit Mobilization USAID, (Note 9), Innovations in Rural Deposit Mobilization CRDB Bank manuals, brochures and journals – CRDB Bank Plc