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department store
Prepared by Prokopova Kateryna, Int Inf 1, group 2
DEPARTMENT STORE
When we want to buy something, we go shopping. There are many kinds of shops in every town or city. Most people prefer to do their shopping at big department stores and supermarkets. Department stores offer a wide range of articles under one roof. Therefore, a customer can purchase all his requirements from a particular place. As a result, the time and labour of customers are saved because they need not go from shop to shop for purchasing different kinds of goods.

Departmental store also offers a number of facilities and services like free home delivery, telephone orders, liberal exchange, etc. with courtesy and fair treatment. Sometimes they even offer to open a current account and buy something on credit. But you must think clearly before get into debt, may be you don’t actually need that and to cut down on such luxuries. What about placing a telephone order, it is better than online shopping, because you can go in the department store and touch everything you want to buy and decide if it is good value for money or truly fit for purpose and then order it by telephone or just reserve it. The availability of such services acts as a special attraction to customers.
Also many owners want to limelight the customers with the help of their staff. So they introduce a kind of dress code. Sometimes the executives want their employees wear a special uniform, but usually they only forbid their people to wear revealing and light clothes, stiletto heels and order them to be well-groomed and on no account sloppy. What is more, the owners want their staff to be credible and polite with their clients. It is the first step to success!
Furthermore, a departmental store is generally located in the heart of the city. Hence, many people visit such stores and make their purchases. Gradually, such stores develop a reputation of their own, by selling quality goods at centrally located areas and busy centres.

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