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Personal Profile

A highly motivated, enthusiastic and trustworthy individual. I am Punctual, adaptable and flexible. I have the working knowledge within a diverse Customer Service, with experience within a Customer facing environment; looking now to consolidate these skills to develop a career within a suitable role. I am always reliable, attentive to detail and able to operate on my own initiative. Professional, yet highly personable, with excellent communication and interpersonal skills; organised and able to co-ordinate tasks under pressure; committed to adapting to new responsibilities and opportunities; eager to contribute as well as learn within a team to ensure highest standards.

Skills

Effective Communication
• Excellent communicator with advanced written, oral and verbal skills • Approachable
• Confident in interacting with customers and generating sales; dealing with customers inquiries during my time at Peacocks • Ability to interact with people of all ages and abilities • Ability to handle difficult situations and resolve conflict while maintaining a level head

Flexible and Adaptable
• Can work under pressure and strives to complete any task on time and to a high standard; by acting independently setting goals and achieving them. • Ability to handle change showing energy and enthusiasm for any new situation • Keen and willing to assist with extra duties as and when required

Team Work
• Always a constructive team player and prepared to take on any job to contribute to the team’s success; Sharing team tasks to meet our goals. • Open-minded to new ideas the team has to share, whilst supporting and building up team moral ensuring a project comes together within a given deadline. • Able to relate well to others and to establish good working relationships.

Numerical Skills and Information Technology
• A good understanding of common office equipment with the ability to use email and Microsoft Office packages competently...
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