Creating High Performance Team

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QUEEN’S UNIVERSITY
QUEEN’S SCHOOL OF BUSINESS

HIGH PERFORMANCE TEAMS

Dr. Shawna O'Grady Winter 2013
Goodes Hall LL152613-533-2328(w)
sogrady@business.queensu.ca or shawna@teammatters.ca

MODULE DESIGN/OBJECTIVES

This introductory module provides students with a set of practical sessions aimed at helping to build effective teams within the Queen’s Accelerated MBA Program. Students are introduced to a five-step team building model that is based on ongoing research into high performance teams in our MBA programs and in other organizations over the past fifteen years. The team building model used in our program applies outside the academic environment with organizations across many industries ranging from banking, retail, high tech, and pharma, to mining, manufacturing, and construction. Our team training and development program has helped teams succeed in our programs for several years.

The module is designed to provide students with an understanding of the key elements of a high performance team, the difference between a group and a team and the steps necessary for team effectiveness (also discussed and defined). Building effective teams, being part of high performing teams and managing the issues associated with teams are all critical challenges facing managers today. The module helps students to build an excellent set of skills for managing these challenges. Given the importance of the team concept, these are required sessions for all students in our Program. The knowledge gained and skill set developed will be immediately transferable to the work place.

The module has two primary objectives:

1) to improve your understanding of the five steps necessary to develop an effective team

2) to lead you through a set of experiential exercises that will help to develop your skill set so that you will be a more effective and supportive team member

MATERIALS

ADVANCE WORK:Prior to the...
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