Cracking the Case

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Cracking the Case
Case Interview Training
Strategy and Operations October 3, 2005

©2005 Deloitte Inc.

Case Interview Training Agenda Objectives What is consulting? Who is Deloitte? Case Interview Preparation What is a case interview and what do companies expect? How do you approach a case? Example case Practice Additional Information

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Objectives By the end of this session you should: Understand what a career in consulting has to offer Know how Deloitte is positioned in the consulting industry Understand what a case interview is Be ready to begin case preparation: Know what is expected in a case interview Understand how to approach cases

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Case Interview Training Agenda Objectives What is consulting? Who is Deloitte? Case Interview Preparation What is a case interview and what do companies expect? How do you approach a case? Example case Practice Additional Information

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Types of Consulting

Strategy & Operations

Corporate Strategy, Financial and Performance Management, Operations Organization and People Performance, HR Operations and Technology, Change Leadership and Learning, Total Rewards Software related – Cognos, Oracle, Microsoft, SAP, CRM packages Development services, Enterprise Connection Services, Technology, Architecture and Network Services, Enterprise Service Management and Security Application Outsourcing, Business Process Outsourcing

Human Capital

Enterprise Applications

Technology Integration

Outsourcing

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Overview of Consulting Process

New consultants usually begin as generalists and become more specialized over time

Engagement

Clients can be from any industry

Consultant

Client

Fees & Relationships

Work is often done at the client site

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Motivations for Hiring Consultants

Perspective

Client wishes to gain a different perspective of their business and industry

Speed

Client wants to accelerate their business

Resources

Client needs access to resources such as knowledge, research and people

Management

Client needs management expertise because they are unable to deal with their big issues

Politics

Client needs an unbiased opinion that internal parties will accept

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Case Interview Training Agenda Objectives What is consulting? Who is Deloitte? Case Interview Preparation What is a case interview and what do companies expect? How do you approach a case? Example case Practice Additional Information

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Deloitte consultants have access to unparalleled skills and experience in the integrated firm

Consulting projects can draw upon expertise from other areas of the firm Tax strategies, structuring and planning Enterprise risk / controls / security Assurance / financial & real estate advisory Transformational outsourcing Narrow Services Products/Solutions-led (highly-repeatable solutions) Source: Deloitte Internal Research

Transaction -based relationships Broad Services

Value-based relationships

IBM/PwC

Accenture CGE&Y

Service Breadth

technology monoliths

full service business consultants
Booz Allen

EDS CSC HP BearingPoint

strategy boutiques

Bain McKinsey BCG

Offering

Consulting-led (tailored professional services)

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Deloitte is the world’s 3rd largest consulting firm

Ten Largest Consulting Firms in the World (FY03)
Consulting Revenue ($M) Revenue Growth Market Share

Rank

Firm

1 2

IBM Accenture

$12,955 $8,272

-2.0% -7.1%

11.1% 7.1%

Consulting Facts: Strategy practice among the largest in the world1 Global reach 38,000 consulting professionals

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4 5 6 7 8 9 10

Deloitte
Cap Gemini E&Y CSC BearingPoint Hewlett-Packard McKinsey & Co. Mercer SAP

$5,920
$5,073 $3,350 $3,141 $3,095 $3,000 $2,719 $2,461

2.5%
-22.6% -8.0% 3.0% -0.2% 0% 1.4% -11.0%

5.1%
4.4% 2.9% 2.7% 2.7% 2.6% 2.3% 2.1%

Source: Kennedy Information

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Kennedy Information ranked Deloitte’s strategy practice among the three largest in the...
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