Course Outline of Business Process Management

Topics: Management, Business process, Enterprise resource planning Pages: 26 (6087 words) Published: December 9, 2012

The weekly schedule below describes the learning activities that will help you achieve mastery of the course outcomes listed above and the assessments that will be used to measure your mastery those objectives. For each assessment, your professor will provide you with a rubric that will be used to evaluate your performance. COURSE OUTLINE

ASSIGNMENTS: To be completed and/or submitted no later than 11:59 p.m. on the last day of the class week. The dates of each class week are noted below. 
•Describe ways in which information technology creates business value SUPPORTING TOPICS:
•Lecture/discussion to review basic MIS concepts and the critical role MIS plays in every business. •Information technology’s role in business
•Information technology basics
•Roles and responsibilities in information technology
•Measuring information technology’s success
•Business strategy
•The five forces model – evaluating business segments
•The three generic strategies – creating a business focus •Value chain analysis – targeting business processes

•Read Chapter 1: Information Systems in Business
•Review course philosophy, expectations, assignments and late policy, grading, academic integrity, APA, and attendance policy. •Lecture/discussion to review basic MIS concepts and the critical role MIS plays in every business. •Lecture/discussion on measuring information technology’s success and roles and responsibilities in IT. •Lecture/discussion on common business strategies.

Final Project:
•Final Project Assigned: The Broadway Café: You will find the below assignment in a document in your course shell called CIS 500 Final Project.doc. See the course schedule to see when each of the five components are to be submitted. Click on to view all of your assignments which are located in the content areas of the Cohesion Case Diagram tab The Broadway Café Overview

You have recently inherited your grandfather’s coffee shop, The Broadway Cafe, which is conveniently located in downtown (your city). The cafe offers many different kinds of specialized coffees, teas, a full service bakery, and homemade sandwiches, soups, and salads. Your grandfather first opened The Broadway Cafe in 1952 and it was a local hotspot for many years. ​Unfortunately, business has been steadily declining over the last five years. Although your grandfather was an expert at running the coffee shop, it is outdated. There are no computers in the store and all ordering takes place manually. Your grandfather had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere in the store. The family recipes for the baked goods and soups are also stored in your grandfather’s memory. Inventory is tracked in a note pad, along with employee payroll, and marketing coupons. The Cafe does not have a Web site, uses very little marketing except word-of-mouth, and essentially still operates the same as it did in 1952. ​Throughout this course you will own and operate The Broadway Cafe taking advantage of business practices discussed in this text to increase profits, keep the business running, and bring the cafe into the 21st century. Upon completion of the case students will have performed a vast array of activities including: •Use technology to gain a competitive advantage

•Build an e-business strategy
•Create an online community for collaboration
•Deploy a wireless network for customers
•Use CRM to implement marketing campaigns and sales strategies •Deal with different ethical and information security dilemmas •Project management activities for implementing solutions •Understand how technology is used throughout a business by all of the different functional areas 

•Describe the use and processing of information for...
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