Corporate Social Responsibility Guide

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Corporate Social Responsibility
An Implementation Guide for Business

Paul Hohnen, Author Jason Potts, Editor

Corporate Social Responsibility
An Implementation Guide for Business
Paul Hohnen, Author Jason Potts, Editor

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Corporate Social Responsibility: An Implementation Guide for Business © 2007, International Institute for Sustainable Development The International Institute for Sustainable Development contributes to sustainable development by advancing policy recommendations on international trade and investment, economic policy, climate change and energy, measurement and assessment, and sustainable natural resources management. Through the Internet, we report on international negotiations and share knowledge gained through collaborative projects with global partners, resulting in more rigorous research, capacity building in developing countries and better dialogue between North and South. IISD’s vision is better living for all—sustainably; its mission is to champion innovation, enabling societies to live sustainably. IISD is registered as a charitable organization in Canada and has 501(c)(3) status in the United States. IISD receives core operating support from the Government of Canada, provided through the Canadian International Development Agency (CIDA), the International Development Research Centre (IDRC) and Environment Canada; and from the Province of Manitoba. The Institute receives project funding from numerous governments inside and outside Canada, United Nations agencies, foundations and the private sector. International Institute for Sustainable Development 161 Portage Avenue East, 6th Floor Winnipeg, Manitoba Canada R3B 0Y4 Tel.: +1 (204) 958-7700 Fax: +1 (204) 958-7710 Web site: http://www.iisd.org Corporate Social Responsibility: An Implementation Guide for Business ISBN 978-1-895536-97-3 Paul Hohnen, Author Jason Potts, Editor This document is available at http://www.iisd.org/pdf/2007/csr_guide.pdf

Corporate Social Responsibility: An Implementation Guide for Business

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Acknowledgement
This guide reflects the inputs of many experts from around the world, including those listed in Appendix 1. IISD wishes to acknowledge in particular the lead authorship of the Government of Canada in the drafting of the original Canadian guide. The present guide was written by Paul Hohnen and edited by Jason Potts of IISD.

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Corporate Social Responsibility: An Implementation Guide for Business

Corporate Social Responsibility: An Implementation Guide for Business

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Table of Contents
Preface Introduction Responsible business is good business About this guide Part 1: An overview of corporate social responsibility What is the business case for CSR? Potential benefits of implementing a CSR approach Real firms are reporting real benefits from CSR What is the relationship between CSR and the law? Part 2: Implementing corporate social responsibility Task 1: Conduct a CSR assessment Task 2: Develop a CSR strategy Task 3: Develop CSR commitments Key international CSR initiatives of governmental or intergovernmental bodies CSR and Human Rights Task 4: Implement CSR commitments Task 5: Report and verify progress Task 6: Evaluate and improve Part 3: The importance of stakeholder engagement Task 1: Identify stakeholders Task 2: Understand the reason for stakeholder engagement Task 3: Plan the engagement process Task 4: Start the dialogue Task 5: Maintain the dialogue and deliver on commitments Appendix 1: External Multi-Stakeholder CSR Expert Advisory Group Appendix 2: Corporate social responsibility organizations Appendix 3: Key international CSR instruments Appendix 4: Non-governmental CSR-related codes and standards initiatives Appendix 5: National CSR guidance Further reading vii 1 1 3 4 9 11 13 15 18 22 32 42 52 54 57 67 73 76 79 80 80 81 81 86 88 93 98 102 103

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Corporate Social Responsibility: An Implementation Guide for Business

Corporate Social Responsibility: An...
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