Preview

corporate communication

Powerful Essays
Open Document
Open Document
1715 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
corporate communication
INDIVIDUAL ASSIGNMENT

MGT 4235 Corporate Communication

Ms. Rizwanah Souket Ali

Yang Yu
I 12001918
8 BA 1

15th October 2014

Corporate Communication: Mitsubishi Corporation

Background: Main Business Activities

Mitsubishi Corporation (MC) has seven Business Groups which develop operations in the diverse fields of Global Environmental & Infrastructure; Industrial Finance, Logistics & Development; Energy; Metals; Machinery; Chemicals; and Living Essentials. In addition to these Business Groups, MC has also recently established its Business Service Group. Through these business groups and more than 600 subsidiaries and affiliates, MC serves customers around the world in virtually every industry. For over 40 years, Melco Sales Malaysia, now Mitsubishi Electric Sales Malaysia has been providing top-notch marketing and maintenance services for Mitsubishi Electric products in Malaysia. Headquartered in Petaling Jaya, Selangor, Mitsubishi Electric Sales Malaysia has branches in key Malaysian cities, including Penang, Johor Bahru, Melaka, Pahang, Perak and Sarawak. Our widespread presence and network allows us to reach an expansive audience, ensuring the Mitsubishi name is recognized and appreciated by people from all walks of life (MC Official Homepage, 2014).

Mission:

A mission claims and defines what type of business in, and how the company creates value for customers and society. It mentions the direction and focus clearly as well. The Mitsubishi Electric Group will continually improve its technologies and services by applying creativity to all aspects of its business. By doing so, we enhance the quality of life in our society (Mitsubishi Electric Corporation, ©2014). Meanwhile, all members of the company must follow seven guiding principles. 1. Trust: Establishing relationship among staffs based on honesty and respect. 2. Quality: Providing the best service and products. 3. Technology: Expending and opening up the new

You May Also Find These Documents Helpful

  • Powerful Essays

    This report was created to analyse and evaluate the E ON/Denshaw case study and identify the communication processes and techniques used by E ON/UU and the opposition groups. It is then discussed how to improve its corporate communications strategy through the recommendations.…

    • 3796 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    business communication

    • 349 Words
    • 2 Pages

    5. INSTRUCTIONS: Indicate the effect of each of the following transactions for the current month on assets liabilities, and owner’s equity by inserting “+” for increase and “–” for decrease in the appropriate columns at the right.…

    • 349 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Business Communication

    • 690 Words
    • 3 Pages

    The learning team assignment for the previous week has a formal memo sent to William, the CEO; a regular memo sent to Mark, the sales manager, and Dana, the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the previous week’s learning team assignment I have made the following evaluations.…

    • 690 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Business Communications

    • 1531 Words
    • 7 Pages

    Lauer, Charles S. (2002) "Short and Sweet", Modern Healthcare, 32 (15), 28. Abstract retrieved June 4, 2004, from UOP Library, EBSCOhost.…

    • 1531 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Communication is one of the most vital components of a business! It is imperative that every business practices good communication within its members. From a managerial perspective, mangers have to make sure they carry out effective communication skills by actively listening to verbal and nonverbal messages. A fundamental strength of great leaders is that they communicate a powerful sense of urgency that mobilizes all troops in pursuit of a brighter and better future (Richardson, 2009). Communication is necessary for all walks of life. It is necessary in the workplace, between employees and their managers, CEOs, and fellow employees. According to one article by McEwen, communication is directly linked to company profits (Ewen, 1998). Furthermore, communication is necessary in maintaining healthy relationships between family and friends, and especially with significant others. The present paper will analyze how and where communication was impaired and the resulting consequences it created in a very prominent financial company.…

    • 1549 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Dolphin, Richard & Fan, Ying (2000), “Is Corporate Communications a strategic function?”, Management Decision, Vol 38, No 2 pp…

    • 13520 Words
    • 55 Pages
    Powerful Essays
  • Powerful Essays

    Business Communication,

    • 4770 Words
    • 20 Pages

    Mill, J. 1861, Utilitarianism, page reference in the text is to the reprint in Mill, J. ,2002, Utilitarianism, Sher, G. (ed), Indianapolis: Hackett.…

    • 4770 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    Business Communication

    • 1630 Words
    • 7 Pages

    You are John Branes, Manager of a company called Universal Stationers situated in Australia. Using your knowledge of effective letter writing, write a courteous letter in correct format to an applicant (Mary Rossa) who has applied for post of a Marketing Manager with your company to inform her that her application has been unsuccessful.…

    • 1630 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Company Background The official name the company is Mitsubishi Motors North America, Inc. Until the late 1990s, Mitsubishi Motor Sales of America Inc. was only about cars.The parent company is Mitsubishi Motors Corporation (MMC), which is a Japanese company with German-American alliance partner and is a multinational manufacturer and distributor of automobiles, buses, parts and power-trains. Customer Relationship Management (CRM) CRM is a cross functional enterprise system that integrates and automates many customer serving processes in sales, marketing, and customer services that interact with a company’s customers. It also creates an IT framework of Web-enabled software and databases that integrate these processes with the rest of the company’s business processes. CRM helps companies to become customer-focused businesses. Why did Mitsubishi Motor decide to implement CRM?     Executives felt that company lacked a customer focus. Customer service was very poor More than 18 service lines customers had to navigate to get help. Customer service department was costly and inefficient.…

    • 791 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Marketing Plan

    • 1424 Words
    • 6 Pages

    In 1954 the new Mitsubishi was founded, and at the same year was listed on both the Tokyo and Osaka stock exchanges. The company began expanding its development and investment-based business on a global scale. In 1971, the company made “Mitsubishi Corporation” its official English name (Mitsubishi Corporation, 2012). Mission of Mitsubishi Corporation is, “to leverage our business to help solve problems in Japan around the world, and to embrace the spirit of our Three Corporate Principles by creating Sustainable Corporate Value” (Mitsubishi Corporation, 2012). In addition, according to Mitsubishi Corporation (2012),…

    • 1424 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Mitsubishi: Mitsubishi is the huge group in Japan always pays their attention on the new technologies and modern products. Mitsubishi product focus on the middle and high income customers. Mitsubishi’s products have many special features that can be the competitive advantages compare with other products. Mitsubishi have the “econo cool” mode to save energy,…

    • 567 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Staff or Section meetings. Having been informed of the meeting and its objectives via the agenda, the workforce would be able to come to the meeting prepared to take part in the discussions.…

    • 382 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    business communication

    • 1371 Words
    • 6 Pages

    In this process theory, Natalie starts works at a restaurant but she will look after the bar. The bar manager bill says the Natalie for help in the bar because its quite busy. She is bit nervous because she has had enough training but, she starts conversation with customer a good smile. Customer asks for the drink but Natalie not sure about but the customer order. She calls to the manager Brad, and tell him the situation. He took the order again and serve the customer. Then Natalie again ask from the Brad for credit cart procedure. At the end, she thinks that she has not start well in her first day in bar.…

    • 1371 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Corporate communication is a humongous process. It incorporates a whole range of functions like corporate design, corporate advertising, internal communication, crisis management, media relations, investor relations and public affairs etc. Corporate communication addresses the singular purpose of presenting a corporate entity to the world.…

    • 604 Words
    • 3 Pages
    Good Essays
  • Good Essays

    business communication

    • 1004 Words
    • 5 Pages

    Can you live on your own without talking to any one for just one day!? Can you imagine how our lives without talking to people? Of course it is very difficult because communication with other people is very important in our daily lives, so the person can’t live alone without communicating with his family, friends and other members of the society. No one can know what you think about if you do not tell and explain what is inside your mind. The person who can communicate effectively and correctly is a successful person and can achieve his goals in an easy way. That means our success depends on our ability to communicate effectively. We need to communicate everywhere, at home, colleges, schools and different organizations, even in business organizations. Therefore, it is important to know how to communicate in a good way in these organizations and companies to achieve massive success. So what is communication? What are the business organizations? What is business communication?…

    • 1004 Words
    • 5 Pages
    Good Essays