Omega Engineering was a thriving defensive manufacturing company in the 1990s; it used more than 1,000 programs to produce various products with 500,000 different designs for their customers, including NASA and the U.S. Navy (Lin, 2006).
It was the morning of July 31 1996, when the first worker fired up the Novell NetWare 3.12 file server as he always did. This time, however the server did not boot up. A message popped up on the screen saying that a section of the file server was being fixed and then it crashed. When it crashed "it took nearly every program down along with it, destroying any means of finding them and scattering the millions of lines of coding like a handful of sand thrown onto beach" (Gaudin, 2000). Even when the server was down, however, the programs could be taken off the backup tape and the machines could run. But the backup tape was nowhere to be found. The Plant manager went to the individual workstations to retrieve any programs that workers had saved to their desktops, but there was also nothing to be found. There were no programs and no backup tapes. The manager then made a decision to run the machines with programs that already had been loaded the day before and the machines run like that some, for days, some for weeks until they choked inventory or exhausted their raw material (Gaudin, 2000).
During the crash Tim Lloyd, a former employee, who had been fired just three weeks ago, have been called, as he was the one responsible for the security of the system and maintenance the back up tape. He however, did not provide the answer where the tape was or whether or not he had it.... [continues]
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