ASSIGNMENT COVER SHEET
PLEASE COMPLETE AND ATTACH TO THE FRONT OF EACH ASSIGNMENT SUBMITTED BEFORE SUBMITTING ELECTRONICALLY |STUDENT ID: |21990292 | |STUDENT NAME: |Teagan Kluska | |UNIT CODE: |COM00207 | |UNIT NAME: |Communications in organisations | |ASSIGNMENT NUMBER: |2 | |ASSIGNMENT DUE DATE: |28/03/2013 | |WORD COUNT: |1007 | |LECTURER/TUTOR NAME: |Craig Wilson |
I certify that this assignment is my own work, based on my personal study and/or research, and that I have acknowledged all material and sources used in the preparation of this assignment, whether they be books, articles, reports, lecture notes, any other kind of document, electronic or personal communication. I also certify that the assignment has not previously been submitted for assessment in any other unit or at any other time in this Unit, unless by negotiation, and that I have not copied in part or whole or otherwise plagiarised the work of other students and/or persons. I have read the SCU policy on plagiarism and understand its implications. Signed: Teagan Kluska Date: 28/03/2013
The dynamics of communication are segmented into three major categories; they are verbal, non-verbal and discourse. Communication is required to effectively facilitate the large array of interpersonal and intrapersonal skills while facilitating collaboration and cooperation. The communication event cited for analysis was in the Brisbane Magistrate Court between a barrister and his client. Several different verbal and nonverbal communication skills were displayed as the conversation took a threatening and dangerous tone. Various noise barriers and nonverbal codes were used throughout the argument witnessed with the invasion of personal space, excessive use of assorted hand gestures and the tension expressed through eye contact.
“When woman under stereotype threat adopt a more masculine communication style, they are less warm and likeable and evaluations indicate less willingness to comply with requests” (Bowden, Hippel, Schochet, Wiryakusuma 2011 pg. 1312-1324). This abstract from an article of studies undertaken at the University of Brisbane were proven correct as the client whom was a female had to be restrained after security had been called. She had began to invade the personal space of her barrister and discretional noise barriers to general public were broken through the use of increased tone and threatening illustrator and emblem hand gestures being used.
The communication theory describes a communication channel, and outlines how a sender encodes a message, delivers it through a channel to a receiver who then interprets it and gives a response through a message of their own. It depends on each persons perceptive ability as to how well the message will be communicated. There is also a convincing point to be raised within the theory describing how noise can affect the way a message is received (De Janasz, et al. 2009). In this occurrence the lady communicating with her barrister may not have felt that her message was being conveyed as much as she wanted therefore using sensible and basic discretion when speaking had proven irrelevant and ineffective to the woman and as a result the conversation broke barriers as she accused her barrister of doing an incompetent job in her...
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