Communication in Health and Social Care

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L.O.1. Explore how communication skills are used in health and social care settings 1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner,he describes the three main branches of communication studies as; 1.”semiotics” The study of signs and symbols and how they combine to convey meaning in different social contexts,This branch is mainly concerned with how verbal,non verbal and aural signs and symbols combine to create messages. 2.Media effects the study of behaviour and interaction through exposure to messages,It emphasizes measuring,explaining and predicting communication effects on knowledge,perceptions,beliefs,attitudes and public opinion,It is strongly influenced by scientific methods from the fields of psychology and social psychology. 3.Message production is the study of the large-scale organization through social institutions and system,example; mass media,political organisation,government and advocacy groups. ,Their history, regulations,policy making impact,It is strongly influenced by scientific methods from the fields of sociology but also by the methods of political science and public affair. According to Abraham Maslows humanistic theory of learning,learning contributes to psychological health. The goals of learning includes discovery of ones vocation or destiny;knowledge of values;realization of life as precious;acquisition of peak experiences; senses of accomplishment;satisfaction of psychological needs;awareness of beauty and wonder of life;impulse control;developing choice and grappling with critical existential problems of life. Applying Abraham Maslows Hierarchy of needs in The Care Home Setting,service users needs should be met like; Freedom of abuse and neglect from the care workers and ensuring them adequate food and shelter;Free from any kind of discrimination,risks and danger to be able to feel safe;Ability to trust their care workers and receive effective communication;Respect for their rights,dignity,privacy and diversity;Helping them take control of their own lives in order to develop their full potential and reach their goal. According to John B. Watson, Behaviours can be measured,trained and changed. It also acquired through conditioning which occurs through interaction with the environment. All of our sensory work, memory work,attention,etc,are part of definite modes of behaviour. In a Care Home Setting, it explains why we need to separate service users with an agitative behaviour from a noisy environment where other service users are happily participating in a physical activities,to prevent his/her agitation to aggression which can be potentially harm to the other individuals,care workers needs to take the service user to a quiet place to settle down. Sometimes moody behaviours are the service users way to communicate what they feel so its very important on the part on the care workers to be very observant on service users mood change and act accordingly According to Sigmund Freud's outline of psychoanalysis(1940),He compared the human mind to an iceberg in order to describe the structure of personality. The small portion of the iceberg that lies above the water represents the conscious mind,or all the thoughts,feelings,and desires that you are fully aware of. This is the aspect of our mental processing than we can think and talk about rationally. A part of this includes our memory,which is not always part of consciousness but can be retrieved easily at any time and can be brought into awareness which is called preconscious. The massive below the surface represents our unconscious mind,The reservoir of feelings,thoughts,urges and memories that outside of our conscious awareness. Most of the contents of the unconscious are unacceptable or unpleasant,such as feelings of pain,anxiety or conflict. According to Freud, the consciousness continues to influence behaviour and experience,even though we are unaware of these underlying influences....
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