Communication Barriers
Business Communication
Barriers
• Hindrances in the communication process.
• Effect on message/ Distortion:
– Clarity – Accuracy – Effectiveness
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Learning Points
1 2 3 4 5 6 7
Meaning Barriers Organizational Barriers
Organizational Barriers Individual Barriers
Channel and Media Barriers Eco, Geo & Temp Barriers Technological Barriers Interpersonal Barriers
Meaning Barriers
• Semantic barriers.
• Different meanings assigned to one specific message.
– Meaning – Significance – Understanding
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Meaning Barriers
• • • • • • Lack of common language Poor Vocabulary Use of jargons Poor grammar Punctuation Lack of clarity in the message
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Organizational Barriers
• Physical distance
– – – – Functional specialization of tasks Power Authority Ownership of information
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Organizational Barriers
• • • • • • Complexity in organizational structure Status & positions Policies, rules & regulations Wrong choice of medium Communication overload Fear of superiors
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Technological Barriers
• Information overload • Too technical information • Lack of knowledge
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Economic, Geographic and Temporal barriers
• Difference in time • Effects of time • Dollar costs • Different locations
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Interpersonal Barriers
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Interpersonal Barriers
•Background and experience •Emotional barriers •Cultural barriers •Social anxiety •Selection of words Your own footer
Ways To Overcome Communication Barriers
1
Use simple language. Learn the art of listening..
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Poised emotional state.
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Simple organizational structure. Constructive feedback. Finally...
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