Communication Barriers

Topics: Writing, Emotion, Word Pages: 2 (356 words) Published: September 30, 2013
1.11 Document for analysis: Barriers to Communication
-Comment on the memo’s effectiveness, tone, and potential barriers to communication.

I think the memo is focusing on the writer's concern. It should focus on the readers. Showing them how valuable and important they are. The writer should use a positive language, because readers respond more favorably to positive words and phrases, skilled business writers use positive language even though they may be conveying a negative message. Positive language emphasizes in what is possible and uses words that tell what is or what can be done rather than what isn’t or what can’t be done. The Writer is using internal functions of communication persuading the employees to make changes or improvements. He is being emotionally influenced by anger and that is an Emotional interference. To reduce the influence of emotions on communication, both senders and receivers should focus on the content of the message and try to remain objective. The formal channels of communication that he is using in this memo is downward, because is from management to subordinate.

1.11 Document for analysis: Barriers to Communication
-Comment on the memo’s effectiveness, tone, and potential barriers to communication.

I think the memo is focusing on the writer's concern. It should focus on the readers. Showing them how valuable and important they are. •The writer should use a positive language, because readers respond more favorably to positive words and phrases, skilled business writers use positive language even though they may be conveying a negative message. Positive language emphasizes in what is possible and uses words that tell what is or what can be done rather than what isn’t or what can’t be done. •The Writer is using internal functions of communication persuading the employees to make changes or improvements. •He is being emotionally influenced by anger and that is an Emotional interference. To reduce the influence of...
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