“People who are having a communication apprehension are the one who is unwilling to discuss any ideas and problems with others and seems extremely …show more content…
This assemble was first created by Philip Zimbardo in 1977, but his definition was described as vague at the best. Paul Pilkonis, Carol Heape, and Robert Klein (1980) have captured a clearer version of the term in the following definition as follows:
“We define shyness as a people trend which to avoid other people, fail to respond appropriately to others (for example, by being incapable to look others in the eye or being afraid to talk to them), and feel nervous and anxious during interactions with others. In behavioural terms, shy people are characterized by which avoidance of social interaction, and when this is unworkable, by shyness and an inability to respond in an engaging way, they are disinclined to talk, to make eye contact, to gesture, and also to smile. (p. …show more content…
McCroskey (1984) defined that oral communication apprehension is an individual’s level of fear or anxiety which are associated with either real or anticipated oral communication with another person and persons. In the different point of view of expert, according to Staga and Ladd (1990) said that for an individual with high communication apprehension have the negative feeling about communicating outweigh to perceived benefits of communicating. So it can identify that the failure students to develop their communication skills may not be due to the quality of training and education, but it may result from the students experiencing high levels of communication