Effective Communication and Professional Relationships with Children, Young People and Adults Study Pack Effective Communication and Professional Relationships with Children, Young People and Adults Study Pack 2011
CACHE PIN: 30134483 CACHE No: 502.000
CACHE PIN: 30134483 CACHE No: 502.000
TDA 3.1 Communication and professional relationship with children, young people and adults.
This pack has been produced to help people in a support role, raise awareness of the importance of effective communication and professional relationships with children, young people and adults who are working in an educational environment. The pack will be separated into three key areas,
1. Understanding the principles of developing positive relationships with children, young people and adults.
2. Understanding how to communicate with children, young people and adults.
3. Understanding legislation, policies and procedures for confidentiality and sharing information, including data protection.
1. Understanding the principles of developing positive relationships with children, young people and adults. 1.1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults. Having positive relationships with the people we interact with makes our daily lives easier and more productive. In an educational environment maintaining positive relationships opens up opportunity for good communication, it gives us confidence in our ability and an understanding of our environment. Accepting shared responsibility by knowing what our role is and what’s expected of us is very important, following recognised procedure and understanding shared values all promote good relationships. Educational values such as school Mission Statements and classroom Golden Rules helps all of us to promote a positive learning environment in the school. It is very importantly to have a positive relationship with someone could help with disputes or disagreements, when they arise. Treat people how you yourself expect to be treated, treat people as an equal and positively to promote effective communication. 1.1.2. Explain the principles of relationship building with children, young people and adults. Children and young people need to feel safe and valued in an educational environment. The government document Every Child Matters: Change for children 2004 is an essential document to read which would benefit anyone working with children. To work and build on positive relationships with children there has to be a good understanding of putting the pupils needs first. There must also be and understanding that helping pupils develop good relationships with others is essential to promote wellbeing of pupils and the school. Principals that can promote positive relations:
Demonstrate respect towards pupil;
Use appropriate behaviour and language;
Act in a fair manner – treat everyone the same;
Be aware that all children have different and individual needs. Example of the various people you may need to establish relationships with if you worked in a school environment. To maintain and develop positive relations with all these people we need to be aware of key principles. With co-workers we need to have: Professional and personal respect;
A clear understanding of our role and what is expected of us; A clear understanding of policies and procedures.
Parents and carers also need to feel valued and listened to, we can make sure we do our best by: Being friendly and available;
Respecting their family circumstances;
Remaining objective and non-judgmental;
1.1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate. The structures of families vary dramatically in modern society and we need to understand and appreciate the different dynamics of the term family. There are...
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