Preview

Communication

Powerful Essays
Open Document
Open Document
1296 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Communication
Of the five conflicts described in your text, which conflict do you think occurs most often in the health care workplace? Which conflict management style do you think would be most effective in handling the conflict? Explain your answers.

Conflict can be describe according to this week’s reading material as “the internal or external tension that occurs when you experience difficulty in meeting important needs”() The five conflicts are; pseudo conflicts can describe as faulty assumptions and false dilemmas which can be perceived as conflict. Fact conflicts are discovered when individuals disagree about factual and documented information that can be some reference checked. Ego conflicts happen when a misunderstanding is center on one’s status and power or to simple get self-approval. Value conflicts occur when people hold strong personal beliefs that are in disagreement for example religious differences, cultural differences or differences in upbringing. Need conflicts usually occur when the needs of individual are satisfy. After understanding each of the conflicts the one I think happen most often in the healthcare workplace is pseudo conflicts. I have had experience with pseudo conflicts at work where individuals make the wrong assumption, and I have also have had times where I feel there is no other way to handle the situation. The conflict management style I believe would be most effective in handle this conflict is the Collaborator style. The reason why I think this would be the best way to handle the conflict is because in that style everybody is working together toward a common goal. In an environment like that coworkers are more willing to work together in other to get the job done with little or no stress.

This is a tough one. I feel that most conflicts are from pseudo conflicts. I feel there is a false dilemma that is not really there when there is the case of misunderstanding or miscommunication in the health care setting. Miscommunication

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Hca/230 Week 8 Dq 1

    • 309 Words
    • 1 Page

    The four types of conflicts are: conflict of interest (a person has more than one objective but they are not able to do so without sacrificing one for another), interpersonal conflicts (where people want the same outcome but are working against each other to achieve it), role conflicts (a person plays multiple roles such as nurse and confidant to patients when it is not appropriate to do so), and violent conflicts (people are worried and anxious and feel like medical staff should be doing…

    • 309 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    Conflict is important, and it is also important to recognize the different types of conflicts that you may be involved with. By knowing this, you can recognize the state of mind you’re in and if possible avoid it. Pseudo conflicts are one of the five different types. These are not real conflicts; they are only perceived as conflicts. Pseudo conflicts can result from two causes: faulty assumptions and false dilemmas. Mistaking assumptions for facts may explain many pseudo conflicts. Pseudo conflicts that result from false dilemmas occur when the parties involved see only two choices as solutions to the problem. Another is Fact conflicts; this kind of conflicts happen when individuals disagree about information that could easily be verified whether by statics or some other resource. Ego conflicts occur when a dispute centers on status or power; this reminds of two of my cousins when they let their egos get in the way of them winning their athletic competitions. Even though it was obvious that Angel was more of an athletic guy than Joe, he always felt like he had something to prove. Instead of them continuing to be on the same time for these competitions, Joe felt as though he had to show Angel that he was able to do everything better than him as well as get the most girls phone numbers. This kind of ego conflict they had affected their ability to continue to work together. Value conflicts focus on personal beliefs that you hold near and dear and is one that is very important to me, because at a previous job another assistant manager decided that he wasn’t going to ask all the employees their availability on the weekends. He felt that it was okay for him to ask just the ones he…

    • 1270 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Managing conflict with clarity and creativity is essential to every level of health care, and is capable of making or breaking a patient’s safety, a community’s trust, and/or an organization’s well-being. Yet, the most common response to conflict is fight (confrontation) or flight (avoidance), as people aim to defeat or avoid stressful conditions. Fight or flight responses to conflict frequently result in significant personal, institutional and financial costs (ARIA Group, 2015). Thus, healthcare leaders must understand the basic concepts of conflict management in order to help all who work in the healthcare field to respond to the change and build stronger more positive relationships (Porter-O’Grady & Malloch, 2015). When dealing with identity- and interest-based conflicts, the ARIA Conflict engagement theory is a helpful tool for NPs to utilize when dealing with conflict. The stages of conflict in ARIA are, antagonism, resonance, invention, and action (ARIA Group,…

    • 1244 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Week 6 Hca 230

    • 1035 Words
    • 4 Pages

    In this assignment, you must write 300 to 450 words on conflict and conflict management. Record your answers in this worksheet.…

    • 1035 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Describe each of the five conflict management styles and explain the strengths and weaknesses of each. Use paragraph form.…

    • 689 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    communication

    • 320 Words
    • 3 Pages

    1.2 Identify the lines of responsibility and reporting for health and safety in the work setting…

    • 320 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Communication

    • 908 Words
    • 4 Pages

    Unit CU1515 Introduction to Communication in Health and Social Care or Children’s and Young People’s Setting- Question and Answer Session…

    • 908 Words
    • 4 Pages
    Good Essays
  • Good Essays

    communication

    • 1821 Words
    • 8 Pages

    50118195.CU1672 – Understand and meet the nutritional requirements of individuals with dementia 1.2, 1.3, 1.4, 1.5, 2.1, 2.2 and 2.3…

    • 1821 Words
    • 8 Pages
    Good Essays
  • Better Essays

    Nurse B Teams Case Study

    • 1026 Words
    • 5 Pages

    Each person on a team plays a vital role in ensuring that all needs are met, task are completed daily, and patients are being cared for properly. Teams are an important portion of any organization, particularly within healthcare. Each person on a team plays a vibrant part in confirming all organization prerequisites are met, undertaking are complete regularly, and patients are properly being cared for. Teamwork and collaboration between all health professionals results in high quality clinical care, and increased job satisfaction for staff (Begley, 2009). When team members disagree on the same goal, usually it ends in conflict among the team. Healthcare managers understand it is important to control and manage conflicts within the organization. The fundamentals to positive conflict management is for both teams to assist in solving the conflict and problem oppose to proving each other…

    • 1026 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Communication

    • 2426 Words
    • 10 Pages

    * Explain the role of effective communication and interpersonal interaction in health and social care context:…

    • 2426 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Communication

    • 1541 Words
    • 7 Pages

    There are various different ways to care workers can adapt their style of communication to meet the needs of others. If for example they are dealing with a service user who has a speech impediment then they could use closed questions to allow them to communicate effectively on the other hand if a service user is able to talk and the care worker uses a lot of closed questions it could prevent effective communication as they are not given as much freedom to talk or explain how they feel. Using a lot of open questions (how, when, why?) allows the service user to expand of their answers and have effective communication with the care worker. The pace at which the worker speaks at can also be of great importance when trying to achieve effective communication they must change the pace at which they speak depending on the type of service users they are dealing with, for example if they are dealing with someone who is hard of hearing it may be beneficial for them to slow the pace at which they speak to allow the service user understand them. Many issues could arise if service users have misheard a worker and vice versa this could be because they may have thought they had heard them say they had already received their medication when they haven’t, this could have serious repercussions in the future. The tone which someone speaks can significantly change the type of message that is being communicated by speaking in a sharp tone it could upset someone.…

    • 1541 Words
    • 7 Pages
    Good Essays
  • Good Essays

    As nurses, it is vital that we acquire the skills needed to manage conflicts that we may encounter on a daily basis. These conflicts can vary from providing patient care, to being a patient advocate. Conflicts can stemmed from numerous of reasons for example, an individual perspective, interest, or values. Some conflicts are simple to resolve while others may consume more of our time, preventing us from providing effective patient care, causing negative outcome for the patient.…

    • 1261 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Healthy Work Environments

    • 3213 Words
    • 13 Pages

    Going to work should be a productive, fulfilling, and enjoyable experience since a great amount of time and energy is spent by each individual at their workplace. Within healthcare organizations nurses, physicians, and other health care professionals (HCP) put in long hours to provide quality health care for patients and family members, contributing to a healthy, productive, and sustainable population (Johnston, Phanhtharath & Jackson, 2009). Considering that the purpose of the health care environment is to provide sensitive, compassionate, and empathetic care, it is ironic that conflict and bullying persists in this sort of workplace (Sheridan-Leos, 2008). With…

    • 3213 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    “Conflict refers to the struggle that results from incompatible or opposing needs, feelings, thought, or demands within a person or between two or more people.” (Cero, 2008, Page 372) There are positive and negative aspects of conflict. Conflict can be very stressful for both parties involved. Conflict can take up a lot of time and therefore make your work day unproductive for periods of time. This is a negative aspect of conflict. Conflict can be an opportunity for change which is a positive aspect. It is important that a supervisor understands the true meaning of conflict. There are four types of conflict: Intrapersonal Conflict, Interpersonal Conflict, Structural Conflict and Strategic Conflict.…

    • 1740 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Dysfunctional Conflict

    • 1000 Words
    • 4 Pages

    If you could just get rid of Carol Brown and Bruce Ford all the causes of any dysfunctional conflict (in the local government team) would disappear.…

    • 1000 Words
    • 4 Pages
    Good Essays