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Cm115-01 Communication Concepts And Skills

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Cm115-01 Communication Concepts And Skills
Cm115-01: Communication Concepts and Skills
Professor: William Hughes
Unit 4 Assignment
Body Language and Nonverbal Communication Ashley Woods

I was very interesting doing this assignment. I learned a lot watching people on how they dress, act or interact with others. In this assignment I watched people at my work which is a restaurant on the nonverbal codes and messages. In this area workers are supposed to give a certain standard on which people are pleased with in the end. In their own area they are supposed to keep up with their own work load. Which is taking care of the guests in their area, taking care of their work area, keeping stock up, etc. This observation was taking during their busier hours with are the weekends during 7pm-9-pm. The tables were well lit with candles and had the proper condiments needed. The tables were set close together so people had to sit in a close area. The décor was nice and accommodating. Overall the setting was nice and professional. I would imagine a lot of people would enjoy this scenery because of how hip but cool it is and still be professional. …show more content…
The ones who were able to get seated, didn’t get their food fast enough. So they were displeased. As I observed all customers were no happy. One person at each table were aggravated and it showed on their face. The workers were very nice and pleasant. They would greet and take care of everyone apparently and promptly. When I would look into each of the relationships of each table, I would learn how a son and mother got along. I saw how he cared for her and how well he took care of her. Their nonverbal messages let me know what their relationship was and gave me reassurance that there are great children out
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