Case Study Banner Health

“To make a difference in people’s lives through excellent patient care” (Banner Health, 2014, para. 1). This is Banner Health’s mission statement. Banner Health is a nationally known and recognized health care organization. Twenty-three years ago in 1991, Banner Health first merged with Lutheran Health Systems and Samaritan Health Systems. Their positive outlook on healthcare grew as well as their reputation. Currently, Banner Health operates in seven states and has twenty-four hospitals within their network. Banner Health serves over 300,000 total patients in the states of Arizona, Alaska, California, Colorado, Nebraska, and Wyoming. Banner Health staffs over 36,000 people. Banner Health is nationally recognized in the top five largest healthcare organizations in the United States. The hospital network consistently seeks the continuation to improve patient care. This paper will discuss Banner Health’s approach on the healthcare needs of the citizens they serve over the next decade as well as their growth development, nurse staffing, resource management, and patient satisfaction.
Banner Health and the Next Decade
Banner Health’s mission statement of expanding people’s lives through exceptional patient care is a guideline for all of Banner Health employees to meet and exceed the needs of the communities they serve over the next decade. Banner Health’s vision is to be nationally recognized for their clinical excellence and innovations selected by each health care organization (Banner Health, 2012). This goal and vision will allow them to be leaders in the healthcare industry over the next decade. Banner Health continues to seek opportunities in medicine to stay current. They demonstrate this by the use of new and up-to-date technology, planning, integrating, and the use of electronic medical records. With the use of electronic medical records patient information such as digital images, lab results, communications from nurses, doctors and case management, past