Case Road to Hell

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Case 1. Road to hell
I. Summary
This case describes the intricate situation inside of Bauxite Company of Barracam'a (an Indian firm), which has appeared between John Baker (Chief Engineer) and Matthew Rennalls (his supposed future successor). John Baker supposed to leave the Company to the advantage of his promotion to Canadian firm. Everything had been tied up except for the last interview with his future successor, the able young Barracanian, Matthew Rennalls, who was one of brightest Barracanian prospects on the staff of Caribbean Bauxite, and pluralistically, was the son of the minister of finance and economic planning. During this last interview their relationship got worse, in a greater or lesser degree about nationality (Europeans vs. Barracanians ethnic conflict). The result of this conflict – Rennalls’ letter of complaint and his request for resignation. II. The Problem

The problem of this case is in finding of possible ways in order to work out with the conflict between Baker and Rennalls. III. The Cast of Characters
* John Baker, Chief Engineer of the Caribbean Bauxite of Barracania in the West Indies, 45 years old, served 23 years with Continental Ore in the Far East, several African countries, European and, for the 2 years, the West Indies. * Matthew Rennalls, assistant engineer, John Baker’s successor, the able young Barracanian, one of brightest Barracanian prospects on the staff of Caribbean Bauxite, the son of the minister of finance and economic planning, had no small political pull. * Hutchins, the production manager.

* Jackson and Godson - the senior draft persons, worked with Rennalls. IV. The Chronology
* Promotion of John Baker;
* Interview with Matthew Rennalls;
* The conflict, - inappropriate behavior of Baker, who made a couple of really slighting comments during the conversation in relation to Indian people (e.g. - people of your caliber) and following overreaction of Rennalls, staunch patriot of his country and his people; * The letter of complaint and request for resignation.

V. The Issues.
* Ethnic conflict between European and Barracanian;
* Possibility to lose the valuable employee (experience, political pull); * Perspectives to get a bad reputation for the Company.

VI. The Options.

| +| -|
Baker’s written apologies.| This option allows to save both of the employees. | Can influence badly on Baker’s future career in Canada.| Look for another Europen candidate for this position.| Allows to save current situation of developing company without any serious problem in management.| Can provide some difficulties with government and local staff.| Look for another Barracanian candidate for this position.| Allows to save current situation of developing company without any serious problem in management.| Can provide some difficulties with government and local staff.|

VII. Recommendation
It’s recommended for Baker to apologize to Rennalls and ask him to withdraw his resignation rather than try to find another candidate nor cancel John’s promotion since it’s time-consuming and might lead to damage company’s image. The fact that Rennalls works for company had given to Caribbean Bauxite a good lead in respect all over other international concerns operating in Barracania. VIII. The Plan of Actions

* Make a written reprimand to Bakerin order to avoid such situations in future. * Require from Baker to apologize to Rannals.
* Oversee the results.

IX. Conclusion.
The main idea of this case is an ethnic conflict of two people with different mentality. During the work (or just being) in a foreign country, everybody must be culturally sensitive to its’ mentality issues and treat them with respect. Any person, regardless of his job position, social status, or national origin should talk to his/her peer as an equal. We must remember this fact in order to avoid similar situations in our own lives....
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