Her education history is interesting. She graduated at her hometown community college and transfer to University of El Paso (UTEP) 12 years ago. After she earns her bachelor’s degree, she worked as a nurse for 7 years. When she worked as a nurse, she had more passion about help people and she realized that she love working with using her leadership rather than a staff nurse, so she wanted be more grade up to her career. She works as a case manager for around 3 years at this facility and worked 2 years in other hospital.
Case management framework consists of knowledge