Case Businness Proccess
ANALYZING BUSINESS PROCESSESFOR AN ENTERPRISE SYSTEM
1. Diagram the order process. What are the outputs of this process?
OUTPUTS OF THE PROCESS
The output of the process is as followed
Data is entered after the customer call fax or email for the order
Whole customer information is noted down by the customer representative
The customer representative then check for the nearest warehouse to supply the customer order
The customer representative suggest the delivery date to the customer
If the order is not sufficient in the warehouse the representative identifies the other warehouse that is to the closest link
The credit requirements are then made
The order is delivered to the customer
DIAGRAM OF THE ORDER PROCESS
( Faltando )
2. What other major business processes outside of the order process are likely to be impacted by the order process? Explain.
OTHER MAJOR BUSINESS PROCESSES IMPACTED BY THE ORDER PROCESS
The other major business processes can also be impacted by the order process system .as we know that business process refers to the set of logically related activities for accomplishing specific results. The orders processing system in the company requires cooperation among sales function (receiving the order and entering the order) which may also include other business processes which are Manufacturing and production
Assembling the product
Checking the quality
Producing bills of materials Sales and marketing
Identifying customers
Product awareness
Selling the product Finance and accounting
Paying creditors
Creating financial statements
Managing cash accounts Human resource
Hiring employees
Evaluating employee’s job performance
Enrolling employees in benefit programs
3 How could this process be made more efficient? Draw a diagram of your proposed process and information changes.
The process can be made more efficient by adopting the following measures.
The order recording is made through software systems. This will
1. Diagram the order process. What are the outputs of this process?
OUTPUTS OF THE PROCESS
The output of the process is as followed
Data is entered after the customer call fax or email for the order
Whole customer information is noted down by the customer representative
The customer representative then check for the nearest warehouse to supply the customer order
The customer representative suggest the delivery date to the customer
If the order is not sufficient in the warehouse the representative identifies the other warehouse that is to the closest link
The credit requirements are then made
The order is delivered to the customer
DIAGRAM OF THE ORDER PROCESS
( Faltando )
2. What other major business processes outside of the order process are likely to be impacted by the order process? Explain.
OTHER MAJOR BUSINESS PROCESSES IMPACTED BY THE ORDER PROCESS
The other major business processes can also be impacted by the order process system .as we know that business process refers to the set of logically related activities for accomplishing specific results. The orders processing system in the company requires cooperation among sales function (receiving the order and entering the order) which may also include other business processes which are Manufacturing and production
Assembling the product
Checking the quality
Producing bills of materials Sales and marketing
Identifying customers
Product awareness
Selling the product Finance and accounting
Paying creditors
Creating financial statements
Managing cash accounts Human resource
Hiring employees
Evaluating employee’s job performance
Enrolling employees in benefit programs
3 How could this process be made more efficient? Draw a diagram of your proposed process and information changes.
The process can be made more efficient by adopting the following measures.
The order recording is made through software systems. This will