Business Letter of Complaint

Topics: Sony Computer Entertainment, PlayStation 3, PlayStation Portable Pages: 2 (428 words) Published: October 27, 2010
Kenneth Nieves October 25, 2010 Business Letter Time Block 3/5

4501 Schindler Terr.
Bridgewater, NJ 08807
October 25, 2010

Sony Computer Entertainment America Inc.
919 East Hillside Blvd., 2nd Floor
Foster City, CA 94404

Attention Sony Computer Entertainment Costumer Service Department:
I purchase a new PlayStation 3 motion sensor system by Sony on September 23, 2010 at 7:44 pm, and I have a few major problems with system. The motion sensor is does not often is I can play the system a lot. When it does work I can’t play anything because the disk isn’t spinning. This is a disappointment coming from a company that does so well in making great technologic devices such as the PlayStation 3. I don’t know what was the cause was in making the PlayStation 3 but the only thing I know so far is that the PlayStation 3 isn’t working, so I want you to fix it. Right now I didn’t touch the PlayStation 3 in trying to fix it, because I don’t believe that it won’t do much good since I never worked with nothing as complex of the PlayStation 3. The only thing I did to the PlayStation 3 is turn it on and that’s about it. I did return to the local store I purchase the PlayStation 3 in but they said it was not refundable, so I had to write this letter to Sony Entertainment Inc so you can fix my problem. I don’t believe that it is the local stores fault I believe it is yours. The store only purchased the systems. They had no need to open them because they trusted you to see if the PlayStation 3 worked. I am sending you the PlayStation 3 do you can fix it. I don’t care what you do, only fix the PlayStation 3 or send me a non-used WORKING PlayStation 3. If you decide to fix the PlayStation 3 I suggest that you fix both the disk rotator and the motion sensor. If I don’t receive the...
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