Dear David Johnson
Firstly I would like to thank you for your detailed response to my original email. I am pleased to know you would like further knowledge of my completion of the Business Edge Program undertaken through my Bachelor of Business at Edith Cowan University. The program helped me develop a hybrid of skills related to the sales support role in which I have applied for. The following email represents the key aspects Business Edge has specified within my time in the program. I will thoroughly dissect each graduate component I have gained during the course. Additionally I will explain how these concepts will be beneficial to your company. As a result this email will unquestionably give you background knowledge on my intake and understanding of the Program. A key value I have developed through Business Edge is the “ability to communicate”. This value gives me excellent employability skills such as forming effective relationships with customers and employees. This is a perfect attribute for a sales role. As a sales person it is essential that you communicate effectively and form networks with customers and fellow clients. Ability to interact is vital criteria for the position and Business Edge has certainly given me a superb advantage. The Main emphasis was on clear communication and presentations were undertaken frequently. Personally I feel to be a competent communicator you must firstly have active listening, in particular with sales because face to face communication is frequent and also phone conversation. My ability to understand clear communication will benefit your company also due to my advanced understanding of open questions. I know when working in a sales support role I will have to allow communication to flow and invite open discussion. Closed questions are a no go because you only get the answers yes and no. You must have a clear tone as well as a good posture if talking in front of an audience, when talking on a phone your manner must be...
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