Business Communication - My Role Model in Career

Topics: Decision making, Management, Leadership Pages: 2 (599 words) Published: April 20, 2012

Mr. Mahbub Hossain, my line manager of my previous office, is my role model for my career path. He is the CSM (Customer Service Manager)of Joydebpur branch, Brac Bank LTD. In brief, he is getting MBA from IBA along with his job. Was graduated from DU (Finance), prior that he took places in both HSC & SSC examinations. As I worked with him, I found many good qualities in him. By times, I took him as a role model as his qualities impressed me. I am going to point out two of them which is leadership quality and secondly, quick decision (appropriate) making ability. As I have seen him closely, I found all the qualities that a leader should have. He guided the team successfully to achieve the organizational goal. He teamed us up too strongly & cheered us to act spontaneously to meet up the goals. He used to take initiatives for cheering us up. So that we never been tired in meeting our business targets. Theory says, a leader has to have seven qualities, but I found more in him. Out of the theoretical ones, his friendly & caring attitude made us believe that we are not only team players, even more than that. Personal recognitions helped a lot to follow his leadership willingly, not only for his designation. His interpersonal communication skill & ability of finding out team member's strength or weakness made him a successful leader. I found him always remain calm in critical situations and controlled tactfully. Always stand with subordinates against all odds (from outside) is remarkable. His keen knowledge and prompt decision making ability is an effective quality for any career. I always found him deciding with the best option. Some of his effective decisions saved potential losses. He even made critical decisions over the phone in instant. His knowledge on current issues, updating about the recent changes made him up to this standard. We people learn from the surrounding. I passed a long time with Mr. Mahbub inside & as well outside of...
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